AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
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| Fact | AiSensy | Yellow.ai |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | San Mateo, California, United States |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | Yellow.ai is rated 4.4 out of 5 from 107 reviews. |
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Yellow.ai suits customer-service teams that want to build AI bots using a visual flow builder and knowledge-base answers. It can also fit teams that need human handoff or multichannel deployment, with the listed Enterprise tier providing expanded agent and chat capacity.