AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisitAiSensy vs Spoki
What both publish
| Fact | AiSensy | Spoki |
|---|---|---|
| AI agents | AiSensy says its WhatsApp AI agents can understand context and handle conversations around the clock. | Spoki provides configurable AI agents for customer service, sales, marketing and voice conversations. |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | Spoki's support documentation says users can request an API key from the platform's Integrations menu. |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | The platform can automate customer support, marketing, sales, and lead qualification with AI agents. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | San Vito dei Normanni, Italy |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Spoki lists more than 100 native integrations and connections to over 4,000 apps through Zapier, Make and n8n. |
| Praise: support | G2's review summary reports repeated praise for responsive and helpful customer support, while also noting delays in busy periods. | A G2 reviewer says technical support resolved an issue quickly and helped recover contacts into customers. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Spoki is a Customer Engagement Management platform that brings marketing, sales, and support into a shared conversation thread. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | 4.8 out of 5 from 4 reviews. |
AiSensy plans
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
- Basic Chatbot add-on$80 a month
Spoki plans
- FreeFree
- Service€39 a month
- Marketing€79 a month
- Sales€119 a month
Pick AiSensy if…
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Pick Spoki if…
Spoki suits businesses that want to manage customer conversations across messaging channels and automate support, marketing, sales, or lead qualification. Its free plan may suit teams needing live chat, ticketing, and automations without AI or campaign features.