AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisitAiSensy vs Chatbase
What both publish
| Fact | AiSensy | Chatbase |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | San Francisco, California |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | The helpdesk supports escalation to humans while preserving the conversation transcript and context. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Paid from | 45 | 40 |
| Praise: ease of use | G2's review summary reports repeated praise for an intuitive interface and straightforward onboarding. | Capterra and GetApp reviewers repeatedly describe setup and the interface as easy, intuitive and quick for nontechnical users. |
| Praise: support | G2's review summary reports repeated praise for responsive and helpful customer support, while also noting delays in busy periods. | Trustpilot reviewers frequently praise fast, polite and helpful customer support. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
| Rating on Capterra | 4.4 out of 5 from 5 reviews. | 4.3 out of 5 from 73 reviews |
AiSensy plans
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
- Basic Chatbot add-on$80 a month
Chatbase plans
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
Pick AiSensy if…
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Pick Chatbase if…
Chatbase suits teams that want to build customer-facing agents for support, sales, or product guidance without code. It is also a fit for teams that want to use existing help content or product data, connect to listed business tools, and review agent behavior through simulations and traces.