AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisitAiSensy vs BotSailor
What both publish
| Fact | AiSensy | BotSailor |
|---|---|---|
| AI agents | AiSensy says its WhatsApp AI agents can understand context and handle conversations around the clock. | Specialized agents can use business knowledge, route conversations, collect data, trigger flows, call APIs and hand chats to human staff. |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | The REST API supports messaging, subscriber management, chatbot flows, team and reseller accounts, catalogs, labels, sequences, and AI integration, with API-key authentication. |
| Automation | Its feature set includes drag-and-drop WhatsApp chatbots and chatbot-to-human handoff. | The platform provides visual chatbot flows, broadcasts, follow-up sequences, lead capture, social automation, and a unified team inbox. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Rajshahi, Bangladesh |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Teams can take over conversations through the shared inbox and access customer information, conversation history, labels, assignments, and notes. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | The integrations catalog lists services including Google Sheets, Shopify, WooCommerce, Zapier, n8n, Twilio, Stripe, PayPal, Mailchimp, HubSpot, Telegram, WhatsApp and HTTP API. |
| Messaging charges | Plan subscriptions are separate from prepaid WhatsApp message charges, which vary by recipient country. | The maker says third-party messaging providers such as WhatsApp may charge separately depending on usage and selected package. |
| Rating on Capterra | 4.4 out of 5 from 5 reviews. | 3.0 out of 5 from 2 reviews. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | 4.5 out of 5 from 2 visible reviews; G2 says there are not enough reviews for buying insight. |
| Rating on Shopify App Store | 4.1 out of 5 from 53 reviews. | 0.0 out of 5 from 0 reviews. |
AiSensy plans
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
- Basic Chatbot add-on$80 a month
BotSailor plans
- FreeFree
- Premium 1K$8.99 a month
- Premium 500 (Pro)$10.99 a month
- Premium 2K$12.59 a month
- Premium 1K (Pro)$14.99 a month
- Premium 2K (Pro)$20.99 a month
Pick AiSensy if…
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Pick BotSailor if…
BotSailor suits businesses managing sales, support, marketing, or commerce conversations across messaging channels and websites. Its white-label and reseller options also suit agencies and businesses offering the service under their own brand.