AirDroid Remote Support
8.1#3 in remote support softwareFrom $18.99 a yearFree planAndroidiOSWebAPI
VisitAirDroid Remote Support vs ManageEngine Remote Access Plus
ManageEngine Remote Access Plus
9.0#2 in remote desktop softwareFrom $75 a yearFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | AirDroid Remote Support | ManageEngine Remote Access Plus |
|---|---|---|
| Documentation | The help center provides getting-started, connection-code, screen-sharing, remote-control, privacy and billing articles, while the business help site provides enterprise setup guides. | The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings. |
| File transfer | Files can be transferred through the in-session chat. | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. |
| Founded | 2011 | 2002 |
| Integrations | AirDroid lists Google OAuth, Facebook, Twitter, PayPal, Stripe, Google and Apple in-app payments, AWS, Zendesk, Freshdesk, HubSpot and Shopify among included third-party services. | The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding. |
| Licence | The EULA grants use of proprietary AirDroid services from SAND STUDIO and does not present the product as open-source software. | The EULA grants evaluation and commercial licences for binary software and does not describe an open-source licence. |
| Limit: Trustpilot complaints | Trustpilot reviewers repeatedly reported subscription cancellation problems, weak support responses and recurring-payment concerns across AirDroid products. | Negative company reviews repeatedly mention slow support, poor communication, licensing or account problems and perceived overcharging. |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 1 review | 5.0 out of 5 from 2 ratings |
| Rating on Google Play | 3.7 out of 5 from 1.41K reviews | The opened listing shows 5K+ downloads; no star rating or rating count is displayed in the captured page. |
| Rating on Trustpilot | 1.9 out of 5 from 15 reviews | 3.2 out of 5 from 15 reviews |
| Remote control | Support agents can control Android, Windows and macOS devices, while iOS devices support remote access and screen sharing only. | The product provides secure remote desktop control for Windows, macOS and Linux endpoints. |
AirDroid Remote Support plans
- FreeFree
- Personal Premium monthly$2.49 a month
- Personal Premium annual$18.99 a year
- Basic$199 a year
- Standard$599 a year
- PremiumPriced on request
ManageEngine Remote Access Plus plans
- FreeFree
- Standard - On-Premises Annual$75 a year
- Standard - On-Premises Perpetual$187 a month
- Standard - Cloud Monthly$10 a month
- Standard - Cloud Annual$100 a year
- Professional - On-Premises Annual$95 a year
Pick AirDroid Remote Support if…
The product is positioned for IT help desks, customer support teams, remote-work access, and proactive device monitoring and maintenance. Its platform limitations matter for teams supporting iOS or using the web console for remote control.
Pick ManageEngine Remote Access Plus if…
It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.