Side by side

Agentforce Contact Center vs ZIWO

Agentforce Contact Center

7.8#2 in customer service qa softwareFrom $50 a month

AndroidiOSWebAPI

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ZIWO

6.9#56 in call center softwareFrom $40 a month

AndroidiOSWeb

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What both publish

Fact	Agentforce Contact Center	ZIWO
Founded	1999	2011
Free plan	No	No
Headquarters	San Francisco, California, United States	Dubai, United Arab Emirates
Paid from	75	40

Agentforce Contact Center plans

Agentforce Contact Center$125 a month
Agentforce Contact Center Plus$250 a month
Agentforce Contact Center Voice$75 a month
Workforce Management$50 a month

ZIWO plans

Cloud Business Phone System$40 a month
Cloud Contact Center$109 a month
Enterprise—

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick ZIWO if…

You want what its maker publishes above — check its page for the details.

Charts they share

Call Center Software