Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Puzzel Customer Service Platform
Puzzel Customer Service Platform
5.4#35 in omnichannel contact center softwareWebAPI
VisitWhat both publish
| Fact | Agentforce Contact Center | Puzzel Customer Service Platform |
|---|---|---|
| Founded | 1999 | 1998 |
| Headquarters | San Francisco, California, United States | Oslo, Norway |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Puzzel Customer Service Platform plans
- ImpressPriced on request
- PowerPriced on request
- ResolvePriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Puzzel Customer Service Platform if…
Puzzel is aimed at organisations that need customer-service channels and processes in one platform. Its Resolve package is described for organisations upgrading from PBX systems or running voice-based contact centres; Power is intended for those seeking stronger manager capabilities and data-driven improvement.