Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs OpenScape Contact Center Enterprise
OpenScape Contact Center Enterprise
7.2#41 in call center softwareAndroidiOSWebAPI
VisitAgentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
OpenScape Contact Center Enterprise plans
No prices published.
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick OpenScape Contact Center Enterprise if…
It suits organizations using supported OpenScape communications platforms that need to route customer contacts across channels. It may also fit teams that need browser-based agent and supervisor tools or IVR.