Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs MiContact Center Business
MiContact Center Business
6.9#54 in call center softwareAndroidiOSWebAPI
VisitAgentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
MiContact Center Business plans
- Contact CenterPriced on request
- WorkgroupPriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick MiContact Center Business if…
It suits organizations managing customer interactions across voice and digital channels, with needs for reporting, IVR, and workforce management. The listed bundles distinguish between operations with more or fewer than 100 concurrent agents.