Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs MaestroQA
What both publish
| Fact | Agentforce Contact Center | MaestroQA |
|---|---|---|
| Company headquarters | Salesforce is headquartered in San Francisco, California. | LinkedIn lists headquarters at 33 W 17th Street, Fourth Floor, New York, New York 10011. |
| Company size | LinkedIn lists Salesforce as a public company with 10,001+ employees. | LinkedIn lists MaestroQA as a privately held software-development company with 51–200 employees and 31 visible employee profiles. |
| Founded | 1999 | LinkedIn and Crunchbase state that MaestroQA was founded in 2013. |
| Headquarters | San Francisco, California, United States | New York City, New York, United States |
| Rating on Capterra | 4.5 out of 5 from 832 reviews for Salesforce Service Cloud. | 5.0 out of 5 from 3 reviews |
| Rating on G2 | 4.4 out of 5 from 8,448 reviews for Salesforce Service Cloud. | 4.8 out of 5 from 325 reviews |
| Rating on GetApp | 4.5 out of 5 from 832 reviews for Salesforce Service Cloud. | 5.0 out of 5 from 3 reviews |
| Rating on Trustpilot | 1.3 out of 5 from 660 reviews for Salesforce. | 4.3 out of 5 from 24 reviews |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
MaestroQA plans
- FreeFree
- Starter$185 a month
- Growth$495 a month
- EnterprisePriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick MaestroQA if…
Rippit suits customer-support and quality teams that want to analyze conversation data and build reusable AI Agent Apps for QA or coaching workflows. The Free plan may fit teams evaluating a limited monthly allowance, while Enterprise includes a dedicated AI Agent Specialist and support resources.