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Agentforce Contact Center vs IrisAgent AutoQA

What both publish

FactAgentforce Contact CenterIrisAgent AutoQA
Founded19992019
HeadquartersSan Francisco, California, United StatesSunnyvale, California, United States

Agentforce Contact Center plans

  • Agentforce Contact Center$125 a month
  • Agentforce Contact Center Plus$250 a month
  • Agentforce Contact Center Voice$75 a month
  • Workforce Management$50 a month

IrisAgent AutoQA plans

  • FreeFree
  • Standard$500 a month
  • EnterprisePriced on request

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick IrisAgent AutoQA if…

You want what its maker publishes above — check its page for the details.

Charts they share