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Agentforce Contact Center vs Dialfire

What both publish

FactAgentforce Contact CenterDialfire
Free planNoNo

Agentforce Contact Center plans

  • Agentforce Contact Center$125 a month
  • Agentforce Contact Center Plus$250 a month
  • Agentforce Contact Center Voice$75 a month
  • Workforce Management$50 a month

Dialfire plans

  • Inbound call blending$0.01, paid once
  • Outbound predictive dialing — landline$0.01, paid once
  • Outbound predictive dialing — mobile$0.01, paid once

Pick Agentforce Contact Center if…

It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.

Pick Dialfire if…

You want what its maker publishes above — check its page for the details.

Charts they share