Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs CallFinder
CallFinder
5.5#28 in customer service qa softwareWeb
VisitWhat both publish
| Fact | Agentforce Contact Center | CallFinder |
|---|---|---|
| Founded | 1999 | 1990 |
| Headquarters | San Francisco, California, United States | South Burlington, Vermont, United States |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
CallFinder plans
- Custom pricingPriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick CallFinder if…
CallFinder is aimed at contact centers of any size and industry, including healthcare, credit unions, crisis centers, collections, and insurance. It suits teams focused on call quality, agent coaching, and customer experience.