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Affective AI vs Nextiva

Affective AI

6.3#9 in ai sentiment analysis softwareFrom £99 a month
WebAPISelf-hosted
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Nextiva

8.8#2 in business phone systemsFrom $15 a month
AndroidiOSWebAPI
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What both publish

FactAffective AINextiva
HeadquartersThe contact page gives the company address as North West House, 119 Marylebone Rd, London NW1 5PU.Scottsdale, Arizona, United States
IntegrationsThe integrations page lists Salesforce, HubSpot, Zoom Phone, RingCentral, Microsoft Teams, Twilio, Genesys Cloud, Five9, Slack, Zapier, and webhooks as available; Dialpad is marked coming soon.Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.
ProductAffective AI describes its product as real-time communication intelligence that guides conversations from the first word to the close.Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications.

Affective AI plans

  • Core£99 a month
  • Coach£179 a month
  • Insight£299 a month
  • Command£499 a month
  • SovereignPriced on request

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Pick Affective AI if…

It suits teams needing live coaching and conversation analysis for sales, service, negotiation, or compliance work. Developers can use its REST API, while organizations can choose web, API, or self-hosted deployment.

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Charts they share