
Admin By Request Secure Remote Access
8.2#15 in remote desktop softwareFree planFree planAndroidiOSWebAPI
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| Fact | Admin By Request Secure Remote Access | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Free plan | Yes | Yes |
| Mobile apps | Yes | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
The service may suit IT support teams, administrators managing unattended devices, and organizations granting access to vendors or partners. Its supported platforms include Windows, macOS, Linux, iOS, and Android.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.