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Admin By Request Secure Remote Access vs ManageEngine Remote Access Plus

What both publish

FactAdmin By Request Secure Remote AccessManageEngine Remote Access Plus
Access modebothboth
Company sizeLinkedIn lists the company size as 1,001–5,000 employees and identifies it as privately held.LinkedIn lists 5,001–10,000 employees.
DeploymentThe service is available as a managed cloud deployment or a Docker-based on-premises gateway using Connector, Proxy and Discovery components.Remote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components.
DocumentationThe public documentation center covers installation, portal settings, Secure Remote Access, integrations, compliance mapping, FAQs, service status and support tickets.The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings.
File transferYesRemote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer.
Free planYesYes
IntegrationsThe Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API among its integrations.The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding.
Mobile appsYesYes
Rating on Gartner Peer Insights5.0 out of 5 from 1 review5.0 out of 5 from 2 ratings
Rating on GetApp4.9 out of 5 from 69 reviews4.6 out of 5 from 65 reviews

Admin By Request Secure Remote Access plans

  • FreeFree
  • BusinessPriced on request
  • EnterprisePriced on request

ManageEngine Remote Access Plus plans

  • FreeFree
  • Standard - On-Premises Annual$75 a year
  • Standard - On-Premises Perpetual$187 a month
  • Standard - Cloud Monthly$10 a month
  • Standard - Cloud Annual$100 a year
  • Professional - On-Premises Annual$95 a year

Pick Admin By Request Secure Remote Access if…

The service may suit IT support teams, administrators managing unattended devices, and organizations granting access to vendors or partners. Its supported platforms include Windows, macOS, Linux, iOS, and Android.

Pick ManageEngine Remote Access Plus if…

It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.

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