
Admin By Request Secure Remote Access
8.2#15 in remote desktop softwareFree planFree planAndroidiOSWebAPI
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| Fact | Admin By Request Secure Remote Access | ManageEngine Remote Access Plus |
|---|---|---|
| Access mode | both | both |
| Company size | LinkedIn lists the company size as 1,001–5,000 employees and identifies it as privately held. | LinkedIn lists 5,001–10,000 employees. |
| Deployment | The service is available as a managed cloud deployment or a Docker-based on-premises gateway using Connector, Proxy and Discovery components. | Remote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components. |
| Documentation | The public documentation center covers installation, portal settings, Secure Remote Access, integrations, compliance mapping, FAQs, service status and support tickets. | The help center covers installation, remote control, tools, reports, session recording, two-factor authentication, SSL, user management and port settings. |
| File transfer | Yes | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. |
| Free plan | Yes | Yes |
| Integrations | The Integration Hub lists ServiceNow, Slack, Jira, Microsoft Teams, Microsoft Sentinel, Splunk, Entra ID, ADFS, SCIM, webhooks, and a Public API among its integrations. | The integrations page describes SLA-oriented endpoint management, centralized asset management, troubleshooting workflows and SIEM audit-log forwarding. |
| Mobile apps | Yes | Yes |
| Rating on Gartner Peer Insights | 5.0 out of 5 from 1 review | 5.0 out of 5 from 2 ratings |
| Rating on GetApp | 4.9 out of 5 from 69 reviews | 4.6 out of 5 from 65 reviews |
The service may suit IT support teams, administrators managing unattended devices, and organizations granting access to vendors or partners. Its supported platforms include Windows, macOS, Linux, iOS, and Android.
It may suit technicians who need remote access across desktop and mobile platforms, with file transfer and session recording. The free plan is an option for managing up to 10 devices.