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Activechat vs Yellow.ai

Activechat

5.9#28 in ai customer service agents$3,995 one-time
WebAPISelf-hosted
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Yellow.ai logo

Yellow.ai

8.6#5 in chatbot buildersFree plan
Free planAndroidiOSWebAPI
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What both publish

FactActivechatYellow.ai
HeadquartersWilmington, Delaware, United StatesSan Mateo, California, United States
IntegrationsThe integrations page names Zendesk, Freshdesk, Intercom, HubSpot, and Salesforce among its native integrations.Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE.

Activechat plans

  • Company License$3,995, paid once
  • Developer License$9,995, paid once

Yellow.ai plans

  • FreeFree
  • EnterprisePriced on request
  • Enterprise—
  • FreemiumFree
  • PremiumPriced on request

Pick Activechat if…

You want what its maker publishes above — check its page for the details.

Pick Yellow.ai if…

Yellow.ai suits customer-service teams that want to build AI bots using a visual flow builder and knowledge-base answers. It can also fit teams that need human handoff or multichannel deployment, with the listed Enterprise tier providing expanded agent and chat capacity.

Charts they share