
Active Portal
5.9#16 in tenant portal softwareAndroidiOSWeb
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| Fact | Active Portal | Property Aura Tenant Portal |
|---|---|---|
| Messaging | The portal includes two-way messaging and configurable forms for tenant-landlord communication. | The portal provides tenant-landlord messaging with message history, read receipts, timestamps, and real-time push notifications. |
| Purpose | Active Portal is a resident self-service portal and mobile app designed to help residents manage their social housing tenancy. | The tenant portal is a self-service website for tenants to submit maintenance requests with photos and communicate with landlords. |
| Security | The maker’s site displays ISO 27001 and Cyber Essentials certifications. | Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure. |
It suits UK housing associations, local authorities and ALMOs looking to give residents online tenancy services. Residents can use it for payments, repair requests, case updates and communication with their landlord.
It suits small landlords who want tenants to handle maintenance requests and messaging through a portal. The portal is a Pro feature, so it is not included in the free Basic plan.