
Acquire
7.3#41 in live chat softwareAndroidiOSWebAPI
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| Fact | Acquire | Brevo Conversations |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Founded | 2016 | 2012 |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Paris, France |
| Integrations | Acquire's help center describes integrations across CRM, social, chatbot, ecommerce, support, and automation categories. | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Acquire suits support teams handling customer conversations across chat, SMS, email, voice, and video. It is also relevant to teams needing chatbots, routing rules, cobrowsing, or listed integrations.
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.