Acefone
8.4#9 in business phone systemsAndroidiOSWebAPI
Visit| Fact | Acefone | Nextiva |
|---|---|---|
| Auto attendant | An auto-attendant acts as a virtual receptionist that greets callers and routes them. | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Listed integrations include Zoho, Salesforce, Microsoft Dynamics 365, HubSpot, Freshworks, Freshdesk, Zendesk, Bitrix24, LeadSquared, Kapture, Microsoft Teams and Google Workspace. | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. |
| Product | Acefone describes itself as a cloud-based communications provider for businesses, with AceX products including Interactions Hub, API Connect, and Campaigns. | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. |
| Public API | The API reference documents REST endpoints for users, calls, IVR, SMS, call notes, numbers, campaigns and call-detail records. | Nextiva advertises secure open REST APIs for its contact-center platform to integrate external systems and support multichannel deployments. |
| Rating on Apple App Store | 3.9 out of 5 from 9 ratings | 4.2 out of 5 from 7.1K ratings for NextivaONE. |
| Rating on Capterra | 4.6 out of 5 from 135 reviews | 4.6 out of 5 from 919 reviews. |
| Rating on G2 | 4.8 out of 5 from 32 reviews | 4.5 out of 5 from 3,677 reviews. |
You want what its maker publishes above — check its page for the details.
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.