Abby
6.9#3 in virtual receptionist servicesFrom $165 a monthAndroidiOSWeb
VisitAbby vs MAP Communications
MAP Communications
6.3#21 in virtual receptionist servicesFrom $49 a monthAndroidiOSWeb
VisitWhat both publish
| Fact | Abby | MAP Communications |
|---|---|---|
| Founded | 2005 | 1990 |
| Headquarters | Las Vegas, Nevada, United States | Chesapeake, Virginia, USA |
| Integrations | Abby lists 157 native integrations and says it will build an integration that is not listed during onboarding at no charge. | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. |
| Languages | The AI receptionist supports English and Spanish, which are included with the service. | Receptionists provide support in English and Spanish. |
| Mobile app | AbbyGO is offered for iOS and Android and includes account dashboards and call management controls. | MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments. |
Abby plans
- STARTER$165 a month
- essential$329 a month
- PROFESSIONAL$599 a month
- Growth$1,380 a month
- ENTERPRISEPriced on request
MAP Communications plans
- Pay As You Go$49 a month
- Business$179 a month
- Enterprise$339 a month
- Premium$649 a month
Pick Abby if…
Abby suits small offices, small businesses, growing teams, and high-volume businesses that need calls answered by people, AI, or both. It may also fit teams that need appointment booking, call routing, or call records in an app and portal.
Pick MAP Communications if…
You want what its maker publishes above — check its page for the details.