91Leads CRM
7.9#2 in lead routing softwareFrom ₹199 a monthFree planAndroidiOSWebAPI
Visit91Leads CRM vs Mixdesk
What both publish
| Fact | 91Leads CRM | Mixdesk |
|---|---|---|
| Automation | The product describes AI lead scoring, automated nurturing, drip campaigns, behavior-based triggers, and A/B testing. | A visual workflow builder supports triggers, conditions and actions without requiring code. |
| Developer documentation | The opened maker pages describe APIs and webhooks but do not provide SDK details or a public documentation portal. | The help center groups documentation for the JavaScript chat widget, Android and iOS SDKs, APIs and webhooks. |
| Headquarters | Gurugram, Haryana, India | LinkedIn lists Mixdesk headquarters in Hong Kong, Hong Kong. |
| Integrations | The integrations page names WhatsApp, Facebook Lead Ads, IndiaMART, Justdial, website forms, Google Sheets, APIs, webhooks, Housing.com, Magicbricks, 99acres, and NoBroker. | Mixdesk supports integrations through APIs, webhooks, SDKs and other system connections; listed third-party AI agent connections include Coze and Dify. |
| Product | 91Leads CRM is a cloud-based lead management CRM for capturing, assigning, following up, and managing sales pipeline leads. | Mixdesk is an AI customer engagement platform that combines messaging channels, automation, AI Agents and human collaboration in one workspace. |
91Leads CRM plans
- Video Call MeetingFree
- Attendance add-on₹99 a month
- Logo Update add-on₹99 a month
- CRM Basic₹199 a month
- Expense Management add-on₹199 a month
- Invoicing add-on₹199 a month
Mixdesk plans
- FreeFree
- Essential$49 a month
- Pro$199 a month
- ExpertPriced on request
Pick 91Leads CRM if…
It is aimed at Indian startups and SMBs, including founders, sales managers, and field teams. Its lead routing and operations modules may suit teams that want sales and business tasks in one CRM.
Pick Mixdesk if…
Mixdesk suits sales, support, and ecommerce teams serving customers across multiple messaging channels and languages. Its shared workspace and routing tools may also help teams coordinating human agents with AI responses.