8x8 Contact Center vs Infobip Voice API

8x8 Contact Center

8.5 #4 in Call Center Software

About 8x8 Contact Center

Infobip Voice API

7.0 #4 in Communications Platforms as a Service

About Infobip Voice API
8x8 Contact CenterInfobip Voice API
Free planNoNo
Free trialNoYes
Paid from——
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Web
Free planYesNo
Paid from99 /mo—
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video—
Pricing modelpayg—
Programmable voiceYes—
Programmable messagingYes—
Programmable videoYes—
SDK platformsiOS, Android—
Phone number supportYesYes

Both are listed in Best Communications Platforms as a Service. On Everything Xiaomi, 8x8 Contact Center scores higher on our published basis.