8x8 Contact Center
6.6#3 in agent assist softwareAndroidiOSWebAPI
Visit8x8 Contact Center vs Feelingstream
Feelingstream
6.1#5 in agent assist softwareWebAPImacOSSelf-hosted
VisitWhat both publish
| Fact | 8x8 Contact Center | Feelingstream |
|---|---|---|
| Deployment | 8x8 says its hardened communications platform migration strategy supports deployments in days with minimal disruption. | The maker lists on-premises and closed-cloud deployment options. |
| Founded | 1987 | 2015 |
| Integrations | Its out-of-the-box CRM integrations include NetSuite, Salesforce, Zendesk, Microsoft Dynamics, and its local CRM. | The maker lists Genesys, SAP, Wildix, Zendesk, REST API, Microsoft Azure, and AWS integrations. |
| Security | 8x8 describes role-based access with SSO and MFA, encryption in transit and at rest, configurable password policies, and fraud monitoring. | Feelingstream states it operates ISO 27001-certified information-security processes and keeps EU data in the EU. |
8x8 Contact Center plans
- 8x8 Contact CenterPriced on request
Feelingstream plans
No prices published.
Pick 8x8 Contact Center if…
It suits organizations seeking a contact center platform with voice and digital channels, AI features, workforce tools, and CRM connections. Teams should confirm pricing with sales because the plan is custom.
Pick Feelingstream if…
Feelingstream suits contact-centre and sales teams, including quality, compliance, operations and BI groups. Its stated target sectors include telecom, banking, insurance, utilities and logistics.