8x8 Contact Center vs Daktela WFM
| 8x8 Contact Center | Daktela WFM | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | Yes |
| Paid from | — | €20/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, api, iOS, macOS, Web, Windows |
| Free plan | No | Yes |
| Demand forecasting | — | Yes |
| Skills-based scheduling | — | Yes |
Both are listed in Best Contact Center Workforce Management Software, Best Customer Service Workforce Management Software. On Everything Xiaomi, 8x8 Contact Center scores higher on our published basis.