
8x8 Communications APIs
7.9#2 in communications platforms as a serviceFrom $99 a monthFree planAndroidiOSWebAPI
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| Fact | 8x8 Communications APIs | Gupshup |
|---|---|---|
| Integrations | 8x8 lists integrations and partner connections involving Microsoft, Google Workspace, Salesforce, Zendesk and Microsoft Teams. | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. |
| Rating on G2 | 4.0 out of 5 from 7 reviews | 4.4 out of 5 from 67 reviews |
| Rating on Gartner Peer Insights | 4.0 out of 5 from 18 ratings | 4.1 out of 5 from 23 reviews |
It suits developers who need to add programmable communications across messaging, voice, or video channels. Teams can choose a free Developer plan or paid options with listed user limits, including seat-based Video Interaction plans.
Gupshup suits marketing, commerce, growth, and customer support teams that want to automate conversations across multiple channels. It may also suit teams that need agent controls and human handoff for complex cases.