8x8 Communications APIs
7.9#2 in communications platforms as a serviceFrom $99 a monthFree planAndroidiOSWebAPI
Visit8x8 Communications APIs vs Exotel Contact Center
Exotel Contact Center
7.0#5 in communications platforms as a serviceWebAPILinuxmacOS
VisitWhat both publish
| Fact | 8x8 Communications APIs | Exotel Contact Center |
|---|---|---|
| Integrations | 8x8 lists integrations and partner connections involving Microsoft, Google Workspace, Salesforce, Zendesk and Microsoft Teams. | Exotel supports integrations with CRMs, helpdesk software, messaging apps and custom applications through prebuilt or customized plugins. |
8x8 Communications APIs plans
- Pay-as-you-goPriced on request
- SubscriptionPriced on request
- Video Interaction Basic$99 a month
- DeveloperFree
- Basic$99 a month
- Video Interaction Pro$109 a month
Exotel Contact Center plans
- XPrimePriced on request
- XProPriced on request
- XTRMPriced on request
Pick 8x8 Communications APIs if…
It suits developers who need to add programmable communications across messaging, voice, or video channels. Teams can choose a free Developer plan or paid options with listed user limits, including seat-based Video Interaction plans.
Pick Exotel Contact Center if…
Exotel Contact Center suits teams handling customer interactions across calls and digital channels. It may fit organizations that need configurable deployment, IVR, automation, and CRM or helpdesk integrations.