Essentials Contact Center
Priced on request
Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration
Checked 23 Sep 2026
Plans and prices
Zoom Contact Center pricing
Essentials Contact Center
Not listed
Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration
Checked 23 Sep 2026
Premium Contact Center
Not listed
All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse
Checked 23 Sep 2026
Premium Contact Center
Priced on request
All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse
Checked 23 Sep 2026
Elite Contact Center
Not listed
All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management
Checked 23 Sep 2026
Elite Contact Center
Priced on request
All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management
Checked 23 Sep 2026
Essentials
$69 a month
inbound voice, video, chat, SMS · Flow Editor + IVR · surveys / VoC · included AI
Checked 11 Oct 2026
Premium
$99 a month
Essentials features · email and social channels · outbound progressive and preview dialers · cobrowse
Checked 11 Oct 2026
Elite
$149 a month
Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management · Live AI Interpreter
Checked 11 Oct 2026