Zoom Contact Center Pricing in 2026
Every plan Zoom Contact Center publishes, with the page and date we read it from. Prices we could not find on Zoom Contact Center's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Essentials Contact Center | Not published | Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration | zoom.com | |
| Essentials Contact Center | Not published | Inbound channels: voice, video, chat, and SMS · Flow Editor and IVR · Real-time transcription · Agent CTI integration | zoom.com | |
| Premium Contact Center | Not published | All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse | zoom.com | |
| Premium Contact Center | Not published | All Essentials features · Email and social channels · Progressive and preview outbound dialers · Cobrowse | zoom.com | |
| Elite Contact Center | Not published | All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management | zoom.com | |
| Elite Contact Center | Not published | All Premium features · AI Expert Assist · Advanced Quality Management · Workforce Management | zoom.com |