ZIZO

C
C tier on Customer Service Gamification SoftwareScore 5.5 · #24 of 25
Android app
Not listed
Free plan
No
Runs on
Web
playzizo.com
The ZIZO homepage

Summary

ZIZO is ranked #24 of 25 in customer service gamification software on Everything Xiaomi. It runs on Web. There is no free plan.

ZIZO plans and pricing

All plans
Custom pricing Not published One-time onboarding fee plus per-user/month pricing; exact amounts are custom. All features included · scaled volume discounts · multi-year contract options · custom reporting, SLA agreements, and white-labeling available playzizo.com · 4 Oct 2026

Compared on customer service gamification software

Free plan
Noplayzizo.com
Team leaderboards
Yesplayzizo.com
Rewards catalog
Yesplayzizo.com
Challenge scheduling
Yesplayzizo.com
Leaderboard scope
bothplayzizo.com
Supported helpdesks
Salesforce, HubSpot, Five9, Genesys, LiveVox, CallMiner, Convosoplayzizo.com
Core mechanics
XP, coins, zBucks, badges, levels, challenges, contests, rewardsplayzizo.com

Facts

Purpose
ZIZO is call center performance management software that uses gamification and real-time performance insights to improve productivity and reduce attrition.playzizo.com · 4 Oct 2026
Challenges
It offers daily, weekly, and monthly challenges tailored to business KPIs.playzizo.com · 4 Oct 2026
Rewards
Employees can earn coins and zBucks to redeem for personalized rewards in a customizable rewards store.playzizo.com · 4 Oct 2026
Dashboards
Real-time dashboards give agents and managers performance insights.playzizo.com · 4 Oct 2026
Integrations
ZIZO connects to CRMs, dialers, collections platforms, workforce management tools, conversational AI tools, and compliance or QA systems through API or SFTP.playzizo.com · 4 Oct 2026
Named integrations
The site lists partners including Salesforce, HubSpot, Five9, Genesys, Latitude, LiveVox, and CallMiner.playzizo.com · 4 Oct 2026
Security
ZIZO states that it is SOC 2 certified, adheres to GDPR and CCPA standards, does not collect personally identifiable information, and encrypts data transfers end-to-end.playzizo.com · 4 Oct 2026
Data controls
Customers choose which KPIs to track, and the site says ZIZO supports daily, hourly, or real-time syncs and historical data imports.playzizo.com · 4 Oct 2026
Platform access
ZIZO is browser-accessible and requires no desktop software, downloads, or installations.playzizo.com · 4 Oct 2026
Support
The subscription includes dedicated support and account management, and ZIZO says it provides ongoing support, updates, and integration health checks after launch.playzizo.com · 4 Oct 2026
Implementation
ZIZO says most integrations take a few weeks and describes technical discovery, build and configuration, simulated testing, and launch support.playzizo.com · 4 Oct 2026
Audience
The site presents ZIZO for call center leaders, HR and people operations, operations and customer experience teams, sales leaders, executives, and finance teams.playzizo.com · 4 Oct 2026

Company

Headquarters
Buffalo, New York, United Statesplayzizo.com · 23 Sept 2026

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Sources