Yay.com Business Instant Messaging
Yay.com Business Instant Messaging brings business chat and HD voice calling together for teams and partners.
What Yay.com Business Instant Messaging is
Yay.com Business Instant Messaging brings business chat and HD voice calling together for teams and partners. Conversations can include files, threads, and group chats, while smart search locates information using keywords, people, shared links, files, or phone numbers. Users can start a call from a one-to-one chat, and group chats can connect to a conference bridge. Teams can invite outside contacts such as clients and partners into secure conversations. Yay describes messages and file sharing as end-to-end encrypted and GDPR-compliant; encryption is on by default. Administrators can set enterprise chat access and permissions per user, and bulk deployment methods are available. The service is integrated with Yay’s VoIP phone system, which lists connections to Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams, and Intercom. It runs on Android, iOS, Linux, macOS, web, and Windows. Messaging features are included in a 14-day cloud phone system trial with no credit card required. Paid yearly plans are 12.00 USD, 20.00 USD, or $32 per user per month, excluding tax.
Good
- End-to-end encryption is enabled by default.
- Search covers people, files, links, and phone numbers.
- Available on Android, iOS, Linux, macOS, web, and Windows.
- Guest access supports external contacts.
- 14-day trial requires no credit card.
Watch out
- No free plan is listed.
- Yearly per-user prices exclude tax.
- Messaging is included in a cloud phone system trial.
Who it suits
It suits business teams working remotely or in-office that want messaging, file sharing, and voice calling in one service. Guest access can help teams include clients and partners in conversations.
Verdict
Yay.com combines team messaging and calling with administrative controls, guest access, and broad platform support. Consider the yearly per-user cost and the lack of a free plan when choosing it.
Plans and prices
From Yay.com Business Instant Messaging's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Core | $12 a month | 100 minutes included · 1 phone number · business messaging · per user, paid yearly; prices exclude tax |
| Standard | $20 a month | 750 minutes included · 1 phone number · includes Core features · per user, paid yearly; prices exclude tax |
| Premium | $32 a month | Unlimited minutes · 1 phone number · includes Core and Standard features · per user, paid yearly; prices exclude tax |
The facts
Each one read from Yay.com Business Instant Messaging's own pages, with the date it was checked.
What it does
- Administration
- Administrators can grant enterprise chat access per user and configure individual user permissions.checked 7 Oct 2026
- Deployment
- Yay advertises bulk app deployment methods for getting teams started.checked 7 Oct 2026
- External collaboration
- Yay says users can invite external contacts, including clients and partners, into secure business conversations.checked 7 Oct 2026
- Integration
- Yay says its instant messaging is tightly integrated with its VoIP phone system.checked 7 Oct 2026
- Intended users
- Yay describes the chat service as messaging for business teams and partners, including colleagues working remotely or in-office.checked 7 Oct 2026
- Messaging features
- The app supports file sending, smart search, threads and group chats.checked 7 Oct 2026
- Other integrations
- Yay lists phone-system integrations for Pipedrive, HubSpot, Capsule CRM, Slack, Zoho CRM, Google Contacts, Office 365, Microsoft Teams and Intercom.checked 7 Oct 2026
- Product
- Yay.com combines business instant messaging with HD quality voice calling in one communications app.checked 7 Oct 2026
- Search
- Yay Chat smart search can find information by keywords, people, shared links, files and phone numbers.checked 7 Oct 2026
- Security
- The product page describes messaging and file sharing as end-to-end encrypted and GDPR-compliant.checked 7 Oct 2026
- Support
- Yay lists a five-star support team and provides the contact address [email protected].checked 7 Oct 2026
- Voice calling
- Users can start a voice call from a one-to-one chat, and group chats can connect to a conference bridge.checked 7 Oct 2026
The company
- Founded
- 2014checked 28 Sep 2026
- Headquarters
- Guildford, Surrey, United Kingdomchecked 28 Sep 2026
Money
- Trial
- Yay offers a 14-day free trial of its cloud phone system, with no credit card required; the instant-messaging article says its features are included in that trial.checked 7 Oct 2026
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