8seats

B tier on Secure Team Chat SoftwareScore 7.4 · #3 of 30

Android app: Yes
Free plan: Yes
Paid plans from: $2.99/mo
Runs on: Android, iOS, Mac, Web, Windows

8seats.com

Summary

8seats is a work-messaging service for frontline and deskless teams, including businesses in retail, hospitality, facilities management, transport, logistics, and construction. It groups communication into Rooms for wider broadcasts, Tables for focused group discussions, and private Direct Messages. Employees can join with a phone number instead of a company email, while an admin dashboard manages users and communication across locations. Teams can also include external guests and partners, and organizations can adjust the app’s appearance to fit their branding. 8seats is available on Android, iOS, macOS, web, and Windows. The free Starter plan costs 0.00 USD per free for up to 10 employees, with unlimited guests, 365 days of message history, and 1 GB of storage. Business costs 2.99 USD per month, billed user/mo, and adds unlimited employees, expanded storage, tasks and checklists, multi-location management, announcement broadcasts, and advanced controls. The maker says messages are encrypted in transit with TLS 1.3 and at rest with AES-256; role-based permissions limit access. A free trial is available.

Who it is for

8seats suits frontline and deskless teams that need messaging across locations, including retail, hospitality, transport, and construction businesses. It may also suit teams that need guest access or phone-number-based onboarding.

What is good

Starter plan supports up to 10 employees.
Unlimited guests on the Starter plan.
Available on Android, iOS, macOS, web, and Windows.
Phone-number onboarding does not require company email.
Role-based permissions control conversation access.

What to know first

Starter plan includes 1 GB of storage.
Starter plan retains messages for 365 days.
Business costs 2.99 USD per month, billed user/mo.
Third-party integrations are not named.

Verdict

8seats offers team messaging with guest access and location-level administration, with a free Starter plan and a Business plan at 2.99 USD per month, billed user/mo. Teams should weigh the Starter storage and message-history limits against their needs.

8seats plans and pricing

All plans

Starter Free Up to 10 employees · unlimited guests · 365-day message history · 1 GB storage 8seats.com · 3 Oct 2026

Business $2.99/mo user/mo; pricing page shows Monthly and Yearly options and says Save 16% Unlimited employees · expanded storage · checklists and tasks · multi-location management · announcement broadcasts · advanced features and controls 8seats.com · 3 Oct 2026

Compared on secure team chat software

Free plan: Yes8seats.com
Paid from: $2.99/user/mo8seats.com
Guest access: Yes8seats.com
Message retention: 365 days8seats.com
File sharing: Yes8seats.com
Audit logs: Yes8seats.com
Mobile apps: both8seats.com

Facts

Product: 8seats is a work messaging platform designed as a WhatsApp alternative for frontline and deskless teams.8seats.com · 3 Oct 2026
Messaging: It provides Rooms for team-wide broadcasts, Tables for focused group conversations, and Direct Messages for private one-to-one chats.8seats.com · 3 Oct 2026
Onboarding: Employees can join using a phone number, without a company email address.8seats.com · 3 Oct 2026
Organization: An admin dashboard lets businesses manage communication and user access across locations.8seats.com · 3 Oct 2026
Customization: Organizations can customize the app’s look and feel to match their branding.8seats.com · 3 Oct 2026
Encryption: The maker says messages are encrypted in transit with TLS 1.3 and at rest with AES-256.8seats.com · 3 Oct 2026
Access controls: Role-based permissions restrict who can view and manage team conversations, and administrators can remove access instantly.8seats.com · 3 Oct 2026
Infrastructure: The maker says 8seats is hosted on AWS and built for 99.99% uptime.8seats.com · 3 Oct 2026
Free-tier limit: The Starter plan includes 365 days of message history and 1 GB of storage.8seats.com · 3 Oct 2026
Integrations: The pages reviewed do not name third-party integrations.8seats.com · 3 Oct 2026
Support: The Help Centre offers tutorials, FAQs, troubleshooting information, support requests, and bug reports.support.8seats.com · 3 Oct 2026
Intended users: The maker describes 8seats as built for frontline and deskless workforces, including retail, hospitality, facilities management, transport, logistics, and construction teams.8seats.com · 3 Oct 2026
Company: The site identifies the company as 8seats Group Pty Ltd and describes it as Australian made and owned.8seats.com · 3 Oct 2026