8seats
7.3#4 in secure team chat softwareFrom $2.99 a monthFree planAndroidiOSWebmacOS
Visit8seats vs Wire
What both publish
| Fact | 8seats | Wire |
|---|---|---|
| Encryption | The maker says messages are encrypted in transit with TLS 1.3 and at rest with AES-256. | Wire says messages, conference calls, and files are end-to-end encrypted, and only conversation participants can decrypt the information. |
| Guest access | Teams can connect with external guests and partners. | Yes |
| Headquarters | North Sydney, New South Wales, Australia | Berlin, Germany |
| Integrations | The pages reviewed do not name third-party integrations. | The pricing page lists deploying third-party integrated apps (bots) as an SMB and Enterprise feature. |
| Intended users | The maker describes 8seats as built for frontline and deskless workforces, including retail, hospitality, facilities management, transport, logistics, and construction teams. | Wire describes customers including governments, parliaments, the military, and global enterprises with strict security requirements. |
| Messaging | It provides Rooms for team-wide broadcasts, Tables for focused group conversations, and Direct Messages for private one-to-one chats. | Messaging supports groups, conversation search, sketches, reactions, file sharing, and audio and video messages. |
| Product | 8seats is a work messaging platform designed as a WhatsApp alternative for frontline and deskless teams. | Wire provides end-to-end encrypted messaging, calls, conferencing, and file sharing for organizations. |
| Support | The Help Centre offers tutorials, FAQs, troubleshooting information, support requests, and bug reports. | The pricing page lists standard support and optional premium support with first replies within 16 hours during business hours, premium+ within 4 hours, and optional 24/7 platinum support. |
8seats plans
- StarterFree
- Business$2.99 a month
Wire plans
- Wire for FreeFree
- Wire for SMB€7.45 a month
- Wire for EnterprisePriced on request
- Wire for PartnersPriced on request
Pick 8seats if…
8seats suits frontline and deskless teams that need messaging across locations, including retail, hospitality, transport, and construction businesses. It may also suit teams that need guest access or phone-number-based onboarding.
Pick Wire if…
Wire may suit organizations that need encrypted messaging and conferencing with choices for cloud or on-premises deployment. Its listed customer types include governments, parliaments, military organizations, and global enterprises with strict security requirements.