VSys One
VSys One is volunteer management software for organizations coordinating volunteers and other unpaid staff.
What VSys One is
VSys One is volunteer management software for organizations coordinating volunteers and other unpaid staff. It manages different volunteer and job types, schedules shifts, tracks hours, miles, awards and outcomes, and supports volunteer self-signup. Organizations can create online applications, onboarding steps and annual compliance checklists, then configure approval processes and reports. Communication tools handle automated or one-off email and SMS messages, reminders and notifications, with communications recorded in volunteer records. VSys lists more than 200 built-in reports and a custom report designer. Its Scripted Integration Module supports scheduled inbound and outbound feeds, conditional processing, duplicate detection and multiple file formats; VSys staff create and test scripts, which clients receive in read-only form under agreed terms. Hosting is available in the US or Canada, or in-house. Hosted VSys One access uses RDWeb or Windows Terminal Services. Pricing varies by organization and requires a quote; the maker says charges are not based on volunteer counts and products can be added progressively. A 30-day trial is listed.
Good
- Tracks volunteer hours, miles, awards and outcomes
- Supports online applications and onboarding checklists
- Automates email and SMS reminders
- Offers more than 200 built-in reports
- Provides cloud hosting in the US or Canada
Watch out
- Pricing requires an organizational quote
- VSys One hosted access uses RDWeb or Windows Terminal Services
- Integration scripts are provided to clients in read-only form
- No mobile app support
Who it suits
VSys One suits volunteer and unpaid-staff programs in settings such as healthcare, municipalities, museums, science centers, and parks and recreation. It is for organizations that can use web or Windows access and want configurable volunteer workflows.
Verdict
VSys One covers scheduling, recordkeeping, communications and configurable onboarding for volunteer programs. Consider whether its access methods and quote-based pricing suit your organization.
Plans and prices
From VSys One's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| VSys One | Priced on request | Price varies by organization; quote required · No charge based on number of volunteers · Products can be added progressively |
The facts
Each one read from VSys One's own pages, with the date it was checked.
What it does
- Access
- The hosting page says VSys One is accessed from devices supporting RDWeb or Windows Terminal Services; VSys Live, VSys Live Kiosk and VSys Anywhere support modern web browsers.checked 9 Oct 2026
- Communications
- VSys One supports automated and one-off email and SMS messages, reminders, and tracking communications in volunteer records.checked 9 Oct 2026
- Communications and scheduling
- Features listed include SMS and email communications, notifications, advanced scheduling, reference checks and external approvals.checked 9 Oct 2026
- Compliance claims
- The hosting page lists datacenter credentials and attestations including SOC 1 and SOC 2, PCI/DSS, ISO 27001, HITRUST and NIST 800-53 PE controls.checked 9 Oct 2026
- Configurable workflows
- The system lets organizations design applications, onboarding steps, approval processes and reports.checked 9 Oct 2026
- Core features
- It manages multiple types of volunteers and jobs, tracks hours, miles, awards and outcomes, and includes 200+ reports with a custom report designer.checked 9 Oct 2026
- Custom integrations
- The Scripted Integration Module supports scheduled inbound and outbound feeds, conditional processing, duplicate detection and multiple file formats; VSys staff create and test the scripts, which clients receive in read-only form.checked 9 Oct 2026
- Hosted safeguards
- The hosted service lists isolated client environments, daily off-site backups, local incremental backups three times daily, 24/7/365 monitoring, and a 99.5% uptime guarantee.checked 9 Oct 2026
- Hosting
- VSys offers cloud hosting in the US or Canada and in-house hosting; hosted access for VSys One uses RDWeb or Windows Terminal Services.checked 9 Oct 2026
- Hosting options
- VSys offers cloud hosting in the US or Canada and an in-house option, with SaaS and permanent licensing options listed for cloud-based deployment.checked 9 Oct 2026
- Integration examples
- The maker describes integrations involving Enterprise Health, Tessitura, Workday, OHM and the American Board of Anesthesiology.checked 9 Oct 2026
- Integration limitation
- The maker says integration scripts are created and tested by the VSys One team and provided to clients in read-only form under agreed terms.checked 9 Oct 2026
- Integrations
- Listed integrations and tools include the VOXI API, Sterling Volunteers, Universal Background Screening, Kronos timeclock, SendGrid, Telnyx, Twilio, Advanced Exporter and Interactive File Importer.checked 9 Oct 2026
- Intended users
- The maker describes use by volunteer and unpaid staff programs in healthcare, municipalities, museums, science centers, parks and recreation, among other organizations.checked 9 Oct 2026
- Onboarding
- Organizations can create online application forms and onboarding and annual compliance checklists.checked 9 Oct 2026
- Pricing and licensing
- Pricing varies with organizational needs and requires a quote; the maker says it does not charge according to the number of volunteers tracked and offers progressive product purchases.checked 9 Oct 2026
- Purpose
- VSys One helps organizations schedule, communicate with, and track volunteers in one system.checked 9 Oct 2026
- Reporting
- VSys lists hundreds of built-in reports and a custom report generator.checked 9 Oct 2026
- Security
- VSys One describes audit logs, permission controls, encryption in transit and at rest, optional multifactor authentication and SAML, and role-based restrictions.checked 9 Oct 2026
- Support
- Support is available by phone and email, with stated regular hours Monday through Friday, 9 a.m. to 6 p.m. Eastern Time.checked 9 Oct 2026
- Uptime
- The maker states hosted service has a 99.5% uptime guarantee and historical availability of 99.9% or higher.checked 9 Oct 2026
The company
- Company
- Bespoke Software, Inc. is a privately held software company incorporated in New York State and located in Albany, New York.checked 9 Oct 2026
- Headquarters
- Albany, New York, United Stateschecked 28 Sep 2026
- Maker history
- Bespoke Software says VSys One was released between 2005 and 2007 and grew from work on the Special Olympics Games Management System.checked 9 Oct 2026
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