Volunteer Impact by Better Impact
Volunteer Impact by Better Impact brings volunteer scheduling, hours, and communication into one system for organizations that depend on volunteers.
What Volunteer Impact by Better Impact is
Volunteer Impact by Better Impact brings volunteer scheduling, hours, and communication into one system for organizations that depend on volunteers. Organizations can post opportunities, collect online applications, and manage screening and approvals. Scheduling covers one-time, recurring, and event-based shifts, with self-scheduling available through the portal or app where enabled. Administrators can create multimedia eLearning courses, assign quizzes, and share materials in an online document library. The system tracks hours, gathers feedback, and offers standard and customizable raw-data reports. Volunteers can use a browser or mobile app to check shifts, log hours, access training, contact others, and share feedback. The administrative interface is intended for web browsers and is easier to use on a computer than a mobile device. Better Impact offers phone, chat, and email support 24 hours a day, five days a week, along with training videos and help files. Pricing is on request and depends on plan features and volunteer count. The product is available on Android, iOS, web, and via API.
Good
- Supports recurring, one-time, and event shifts
- Volunteers can self-schedule where enabled
- Includes training courses, quizzes, and document library
- Tracks hours and collects volunteer feedback
- Offers phone, chat, and email support
Watch out
- Pricing is available on request
- Administrative interface is easier on a computer
- Foundation includes three administrators
- Subaccount management is listed only for Impact
Who it suits
It suits nonprofits and other volunteer-reliant organizations, including faith-based groups, schools, healthcare organizations, parks, and government agencies. It is especially relevant to teams coordinating applications, shifts, training, and hours in one system.
Verdict
Volunteer Impact covers recruitment, scheduling, training, communication, and hour tracking for organizations managing volunteers. Compare the plan’s administrator limits and included features with your organization’s needs; pricing is provided on request.
Plans and prices
From Volunteer Impact by Better Impact's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Foundation | Priced on request | 3 administrators · core volunteer applications, scheduling, role assignments, hour tracking, basic reports |
| Growth | Priced on request | 10 administrators · Foundation features plus advanced scheduling, background check integration, online training, automated shift reminder emails |
| Impact | Priced on request | Unlimited administrators · multi-level oversight · subaccounts · customized raw data reporting · REST API |
The facts
Each one read from Volunteer Impact by Better Impact's own pages, with the date it was checked.
Where it runs
- Administrative platform
- The administrative interface is designed for web browsers and is easier to use on a computer than on a mobile device.checked 9 Oct 2026
What it does
- API availability
- Impact includes an available JSON-based REST API for data extraction, and API keys can be scoped by module.checked 9 Oct 2026
- Integrations
- Better Impact products integrate with one another and with Sterling Volunteers for background checks; other software connections are available through its REST API and Excel or CSV exports.checked 9 Oct 2026
- Intended users
- Better Impact describes its audience as nonprofits and other volunteer-reliant organizations, including faith-based groups, higher education, healthcare, parks, and government agencies.checked 9 Oct 2026
- Mobile access
- Volunteers can use a web browser or the mobile app to view shifts, self-schedule where enabled, log hours, access training, contact others, and share feedback.checked 9 Oct 2026
- Pricing basis
- Pricing depends on plan features and volunteer count, and bills only accepted and inactive volunteer profiles, not applicants, in-process profiles, or archived profiles.checked 9 Oct 2026
- Purpose
- Volunteer Impact centralizes volunteer scheduling, hours, and communication in one system for organizations that rely on volunteers.checked 9 Oct 2026
- Recruitment
- Organizations can post volunteer opportunities, collect online applications, and manage applicant screening and approvals.checked 9 Oct 2026
- Reporting
- Volunteer Impact tracks hours, collects feedback, and provides standard and customizable raw data reports.checked 9 Oct 2026
- Scheduling
- The software supports one-time, recurring, and event-based shifts, with volunteer self-scheduling through the portal or app.checked 9 Oct 2026
- Security
- Volunteer Impact is ISO/IEC 27001 and 27017 certified and offers database encryption, user permissions, two-factor authentication, and single sign-on; Better Impact states its solutions are HIPAA-compliant.checked 9 Oct 2026
- Support
- Better Impact offers phone, chat, and email support from its team 24 hours a day, five days a week, plus on-demand training videos and help files.checked 9 Oct 2026
- Training
- Organizations can create eLearning courses with multimedia, assign quizzes, and share training materials through an online document library.checked 9 Oct 2026
The company
- Founded
- 2000checked 28 Sep 2026
- Headquarters
- Hamilton, Ontario, Canadachecked 28 Sep 2026
Money
- Plan limits
- Foundation includes three administrators, Growth includes ten, and Impact includes unlimited administrators; subaccount management is listed only for Impact.checked 9 Oct 2026
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