Vita Health Group EAP
Vita Health Group EAP is an employee benefit programme for organisations seeking support for employee wellbeing and resilience.
What Vita Health Group EAP is
Vita Health Group EAP is an employee benefit programme for organisations seeking support for employee wellbeing and resilience. It is available 24/7 and provides help, guidance and access to trained professionals. Employees can receive immediate emotional support and structured counselling face to face, by telephone or by video conference. Other services include guided self-help through computerised CBT, a digital health and wellbeing portal, legal and life management information, and debt management support. Workplace offerings include a management support helpline, Day 1 Intervention for Stress and career coaching. Access channels include telephone, email, face-to-face and digital; the listed EAP phone number is 0800 111 6387. Vita says services can be tailored to a business’s needs and that it serves organisations including corporate bodies, government, the NHS and insurance groups. EAP interactions are confidential, except where serious risk of harm, safeguarding concerns or criminal activity are disclosed. Pricing is available on request, with no listed plan price.
Good
- Available 24/7
- Counselling by phone, video or face to face
- Includes legal, debt and work-life support
- Offers guided self-help and a digital portal
Watch out
- Pricing is available on request
- Confidentiality has stated safety and criminal-activity exceptions
Who it suits
It is intended for organisations that want to provide employees with emotional, practical and workplace support. It may suit businesses looking for services tailored to their needs.
Verdict
Vita Health Group EAP covers emotional, practical and workplace support through several access channels. Organisations will need to enquire for pricing and details of a bespoke service.
Plans and prices
From Vita Health Group EAP's own pricing page, checked 8 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Vita Health Group EAP | Priced on request | Bespoke services based on business needs · Contact for details |
| Bespoke EAP | Priced on request | Services tailored to the specific needs of your business |
The facts
Each one read from Vita Health Group EAP's own pages, with the date it was checked.
What it does
- Availability
- The service is available 24/7 and provides help, guidance and access to trained professionals.checked 8 Oct 2001
- Availability of pricing
- The EAP page directs businesses to enquire for more information and does not state a price.checked 8 Oct 2001
- Bespoke delivery
- Vita says it offers bespoke services based on the specific needs of a business.checked 8 Oct 2001
- Breach notification
- The data protection policy says breaches that may harm an individual will be reported to that individual and the relevant customer organisation, and to the ICO if required, within 72 hours of discovery.checked 8 Oct 2001
- Confidentiality
- EAP interactions are treated confidentially, with exceptions for serious risk of harm, safeguarding concerns or disclosed criminal activity.checked 8 Oct 2001
- Confidentiality limit
- EAP interactions are treated confidentially except where serious risk of harm, safeguarding concerns or criminal activity are disclosed.checked 8 Oct 2001
- Counselling
- Structured counselling is offered face to face, by telephone or by video conference.checked 8 Oct 2001
- Data location
- Vita says data is stored on locally hosted and remote UK-based servers and a remote UK-based case management system.checked 8 Oct 2001
- Digital resource
- The EAP includes a digital health and wellbeing portal, and the corporate mental health page links to My EAP Hub.checked 8 Oct 2001
- Digital support
- The listed services include guided self-help via computerised CBT and a digital health and wellbeing portal.checked 8 Oct 2001
- Emotional support
- The programme offers immediate emotional support and structured counselling face to face, by telephone or by video conference.checked 8 Oct 2001
- Legal and life support
- The programme includes a Legal & Life Management Information Service and debt management support.checked 8 Oct 2001
- Practical support
- The EAP lists legal and life management information and debt management support.checked 8 Oct 2001
- Purpose
- Vita’s Employee Assistance Programme is an employee benefit programme that supports employee wellbeing and resilience.checked 8 Oct 2001
- Security
- Vita says its systems use Cyber Essentials certified technical controls and an ISO 27001:2013 certified information security management system subject to external and internal audits.checked 8 Oct 2001
- Self-help
- The listed services include guided self-help via computerised CBT.checked 8 Oct 2001
- Support contact
- Vita lists 0800 111 6387 as the 24/7 Employee Assistance Programme phone number.checked 8 Oct 2001
- Target customers
- Vita describes its corporate mental health services as serving corporate organisations, government bodies, the NHS and insurance groups.checked 8 Oct 2001
- UK data storage
- Vita says its data is stored on UK-based hosted servers and its customer data is also stored on a UK-based case management system.checked 8 Oct 2001
- What it does
- The Employee Assistance Programme is an employee benefit intended to support employee wellbeing and resilience.checked 8 Oct 2001
- Who it serves
- Vita describes its EAP as a solution for organisations and says it supports employees across different types of organisations.checked 8 Oct 2001
The company
- Company history
- Vita Health Group says it launched in 2019; the history page separately says Workplace Wellness, which specialises in workplace emotional and mental health, was established in 1989.checked 8 Oct 2001
- Founded
- 1989checked 28 Sep 2001
- Headquarters
- 3 Dorset Rise, London EC4Y 8EN, United Kingdomchecked 28 Sep 2001
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