Vetelio
The facts below are what the maker publishes about Vetelio, checked and dated. Our editors have not written about it yet.
Plans and prices
From Vetelio's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | €19 a month | 1 doctor + 1 nurse · unlimited appointments and requests · SMS credit separate · €19 / month |
| Team | €39 a month | Up to 6 users · team schedule · client doctor selection · statistics · €39 / month |
| Plus | €69 a month | Up to 15 users · 2 branches included · priority support · €69 / month |
| Max | Priced on request | Unlimited users · unlimited branches · custom setup · dedicated onboarding / consultations · Custom offer |
The facts
Each one read from Vetelio's own pages, with the date it was checked.
Where it runs
- Appointments
- It automates online appointments, adapts availability to clinic schedules and services, and sends SMS and email reminders.checked 9 Oct 2026
Money
- Free trial
- The 30-day trial requires no card and no commitment.checked 9 Oct 2026
- Plan limits
- Solo, Team, and Plus include unlimited appointments, requests, services, and owner and animal profiles; questionnaire limits are 2, 5, and unlimited respectively.checked 9 Oct 2026
The company
- Headquarters
- Prague, Czech Republicchecked 28 Sep 2026
- Team workflows
- Team features include staff schedules, role management, availability, and automatic request assignment based on shifts and availability.checked 9 Oct 2026
What it does
- Other processors
- Listed processors include Ploi.io, Sentry, Mailchimp, Hotjar, and ProfiSMS; the policy says transfers outside the EEA use GDPR safeguards such as standard contractual clauses.checked 9 Oct 2026
- Patient records
- Vetelio centralizes owner and animal information, including records, history, and notes.checked 9 Oct 2026
- Product
- Vetelio is an online booking and practice management system for veterinary clinics and practices.checked 9 Oct 2026
- Requests
- The system accepts requests around the clock and supports statuses, filters, labels, internal notes, and automatic client updates.checked 9 Oct 2026
- Security and privacy
- The privacy policy says Vetelio processes personal data under GDPR and uses EU-located Hetzner servers for hosting and data storage.checked 9 Oct 2026
- Service limit
- The terms state that Vetelio does not provide an availability guarantee or SLA unless expressly agreed otherwise.checked 9 Oct 2026
- SMS charges
- SMS reminders are included as a feature, but SMS credits are billed separately.checked 9 Oct 2026
- Support
- Vetelio offers online consultations or in-person training, and says it usually replies to contact messages within 24 hours.checked 9 Oct 2026
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