Vero

Overview

Vero is an AI medical scribe for clinicians who want to turn visit conversations and other encounter materials into clinical notes. It suits solo professionals and small practices that need multilingual capture, with a free allowance for occasional use and an unlimited Pro plan for heavier workloads.

Its mix of visit capture, cited clinical answers, and configurable templates gives it a broad role in documentation. The main trade-off is that free use stops at 10 encounters a month, while the lower Pro price requires annual billing.

Key features

An encounter can combine recorded conversation, typed or dictated observations, and uploaded files into one structured note. That makes Vero a more flexible fit than a workflow built around audio alone, especially when clinicians need to incorporate other visit material. It can also extract patient history, suggest ICD-10 codes, and draft follow-up tasks, although these outputs remain drafts for clinicians to review.

Vero transcribes 60 languages and can handle up to three in a visit, a meaningful advantage for multilingual appointments. Its Evidence feature searches 27 million articles for clinical evidence and guidelines and returns cited answers in the workflow. That can bring reference material closer to documentation, but cited answers do not replace clinical judgment.

Templates can be made from scratch, generated with AI, or imported; the shared marketplace contains more than 2,400. Vero says it supports over 200 specialties, from primary care and surgery to mental health, dental, nursing, allied health, and veterinary care. This breadth is useful for varied practices, while the ability to tailor templates helps teams shape notes to their own workflows.

For telehealth, users can capture audio from Zoom, Microsoft Teams, or other services by sharing browser-tab audio. Notes can be exported to PDF or DOCX, emailed, printed, or copied into an EHR. These are practical handoff options, but copying into an EHR is not the same as a named direct EHR integration.

Vero says it is HIPAA and PIPEDA compliant and SOC 2 Type II certified, and that it enforces MFA with AAL2. It also says it does not store audio, sell or share customer data, or use it to train models; configurable auto-delete policies range from 1 to 90 days. Patient consent tools are included. These controls matter for clinical workflows, though organizations should assess them against their own requirements.

Pricing

The full-access trial lasts 7 days. Afterward, the Free plan costs nothing, requires no credit card, and allows 10 encounters each month. It is a sensible way for a clinician to evaluate the workflow or document a small number of visits, but the cap will quickly constrain regular use.

Pro costs $69 a month billed annually, with unlimited encounters; the pricing page says yearly billing saves $240. Month-to-month billing is $89. The annual option suits solo professionals and small practices with predictable use, while month-to-month costs more but avoids the annual billing commitment. Both are more appropriate than Free when encounter volume is routine.

Enterprise has custom pricing and unlimited encounters for medical facilities, clinics, and hospital networks. It is the plan aimed at larger organizations; the listed plan information does not give a seat count or quota beyond unlimited encounters.

Platforms

Vero is available on Android, iOS, macOS, web, and Windows. That range accommodates mobile and desktop workflows, though the platform list alone does not establish that every feature works identically on each.

Who it's for

Vero is strongest for clinicians who want one scribe to handle mixed-source encounters, multilingual transcription, templates, and evidence answers. Its stated specialty coverage makes it relevant across many clinical fields, while its free tier offers a low-commitment option for light use. Practices that need unlimited encounters can choose Pro; facilities and networks can consider Enterprise at custom pricing.

It is less suitable for someone who needs more than 10 free encounters monthly or expects a named direct EHR integration. Teams should also weigh annual billing against the higher month-to-month Pro price.

Pros and cons

• Pros: Combines audio, typed or dictated observations, and files in one encounter, so documentation need not depend on conversation capture alone.
• Pros: Supports 60 languages and up to three per visit, useful for multilingual appointments.
• Pros: Offers cited clinical answers, customizable templates, and broad stated specialty coverage in the same workflow.
• Cons: Free use is limited to 10 encounters a month, too restrictive for many regular clinical workloads.
• Cons: Pro's $69 a month price applies with annual billing; month-to-month billing is $89.
• Cons: EHR transfer is described as copying notes, rather than a named direct integration.

Alternatives

Consider AI Medical Scribe Software to compare options across the category. Choose Tali AI Scribe if a free allowance of five AI Scribes per month and 60 minutes of dictation, alongside unlimited medical questions, better fits your needs. Heidi is worth considering if unlimited transcription on its Free plan matters more than Vero's 10-encounter allowance; its free tier has one seat, standard templates, and limited usage for other features.

Tandem Health AI Scribe may suit a small group that values unlimited free note generation, up to two custom templates, and invitations for two co-workers, with daily limits on Pro Actions. CareWay is an option for resident physicians, who can use its Residents plan free of charge. Chartnote AI Scribe offers a free allowance of 15 AI Scribe notes monthly and web-based EMR transfer, so it may suit clinicians who need a higher free note quota.

Lyrebird Health may fit users whose workflow is measured in monthly transcription, dictation, and document actions: its free plan includes 50 transcription and dictation actions and 10 document and letter actions, but no care plans or assessments. Transcribe Health offers 30 free encounters monthly, up to 90 transcription minutes, 1 GB storage, and up to three team members, making it a possible alternative when a higher free encounter cap matters. Basis AI Scribe is a free download for Android, iOS, macOS, and Windows.

Verdict

Vero is a strong choice for solo clinicians and small practices that want flexible encounter capture, multilingual transcription, and cited clinical answers alongside note drafting. Its unlimited Pro plan makes it viable for routine use, but the 10-encounter free cap and the gap between annual and month-to-month pricing are important constraints. Look elsewhere if a higher free quota or a named direct EHR integration is essential.