Tandem Health AI Scribe

Tandem Health AI Scribe is a clinical documentation tool for clinicians who want to turn consultations into notes and related documents. It suits practices and care teams that use a supported record system and want to reduce both note-writing and follow-up paperwork. Its strongest case is a connected capture-to-transfer workflow; clinicians still need to review and edit the output.

Overview

Clinicians capture a visit, review the generated note, edit it by voice, then transfer it to a medical record system in one click. Tandem can also create referrals, sick notes, patient summaries and other documents from the consultation. That broader output is useful when documentation extends beyond the visit note, though it does not remove the need for clinical review.

Tandem says it can transcribe the patient's language and produce a note in a language selected by the user. It also says it filters for clinically relevant details and structures notes around the clinician's specialty. These capabilities are relevant to multilingual and specialty-specific workflows, but the clinician remains responsible for checking the result.

Key features

Capture, review and transfer

Ambient capture supports the consultation workflow, while voice editing lets clinicians revise the draft before filing. One-click transfer to more than 100 medical record, dental, pharmacy and care management systems can cut re-entry for teams using a supported system. Custom integrations are available on Enterprise, which makes that plan more relevant to organizations with a system outside the standard integrations.

Mobile and clinical safeguards

Clinicians can use a phone for home visits and outreach, switch between phone and computer, and document remote or in-person visits. Tandem identifies AI Scribe as an independently assessed and certified EU MDR Class IIa medical device. It says patient data is processed and stored exclusively in European data centres, that it is certified to ISO 27001 and ISO 13485, and that it complies with GDPR and NHS data security requirements. Tandem says conversation audio is deleted after transcription rather than stored.

Pricing

Tandem has a free plan and paid Pro and Enterprise options. The free plan costs nothing and includes unlimited note generation, up to two custom templates, invitations for up to two co-workers and limited daily Pro Actions. It is a practical way for an individual or small team to try note generation, but the capped templates, seats and Pro Actions constrain broader personalization and use.

Pro costs $125 a year, billed per user/month and billed yearly. It includes unlimited notes and documents, unlimited Pro Actions and personalisation, one-click transfer to 100+ medical record systems, unlimited custom templates and clinician-led support. It fits clinicians who need the full workflow and a supported integration; the annual billing term and per-user pricing matter for teams budgeting seats.

Enterprise has custom pricing, billed per user/month. It adds custom medical record system integrations, full onboarding, training and rollout, priority clinician-led support, enterprise authentication setups and detailed usage reports. Those services are aimed at organizations that need deployment support or integration and administration beyond Pro.

Platforms

Tandem supports Android, iOS, web and Windows. The ability to move between phone and computer suits clinicians documenting across clinic, ward, office, home-visit and outreach settings; the listed platforms do not include macOS.

Who it's for

Tandem is designed for clinicians across specialties, including care in clinics, wards and offices. It is most compelling for clinicians who want structured notes plus consultation-derived documents, and for teams whose record system is among the supported integrations. Those needing custom integration, rollout or enterprise authentication should consider Enterprise. It is a weaker fit for someone seeking only a basic transcription tool or whose workflow depends on a platform outside Android, iOS, web and Windows.

Pros and cons

• Pros: Notes, referrals, sick notes and summaries cover more documentation than a visit-note-only workflow.
• Pros: One-click transfer to more than 100 systems can avoid re-entering reviewed notes for users with a compatible system.
• Pros: Phone-and-computer workflows support remote, in-person and outreach care.
• Pros: European data handling, audio deletion after transcription, and stated medical-device and security credentials address important clinical deployment concerns.
• Cons: The free plan limits custom templates to two, co-workers to two and daily Pro Actions, so it is not equivalent to the full workflow.
• Cons: Pro is billed yearly at $125 a year per user, which is a material commitment for clinicians who need to assess ongoing fit.
• Cons: Transfer depends on system compatibility; custom integrations require Enterprise rather than Pro.

Alternatives

For a wider range of options, browse AI Medical Scribe Software.

• Tali AI Scribe is worth comparing if cross-platform coverage matters: it includes Linux and macOS as well as mobile, web and extension support, with a free Personal plan that falls to five AI Scribes per month and 60 minutes of dictation after a 14-day Pro period.
• Heidi may suit someone prioritizing unlimited free transcription: its free plan includes one seat, unlimited transcription and standard templates, though other features have limited usage.
• Vero offers a free plan capped at 10 encounters per month, an option for clinicians who want a defined low-volume allowance before considering Pro.
• CareWay may be relevant to resident physicians, who can use its Residents plan free of charge.
• Chartnote AI Scribe offers a free Basic plan with 15 AI Scribe notes per month, web-based EMR transfer, custom templates and snippets, for users comfortable with a monthly note cap.
• Lyrebird Health has a free plan with monthly limits on transcription, dictation, documents and letters, and no care plans, assessments or EMR integration.
• Transcribe Health offers a free tier with 30 encounters per month, up to 90 transcription minutes, 1 GB storage and up to three team members.
• Basis AI Scribe is another option to compare.

Verdict

Choose Tandem Health AI Scribe if you are a clinician or care team seeking consultation capture, structured notes, related documents and transfer into a supported system. Its breadth of documentation and integrations is the main reason to choose it; the annual per-user Pro commitment and dependence on system compatibility are the reasons to look elsewhere. The free plan can establish whether the note workflow suits a small team, but its daily Pro Action and collaboration limits make it a limited substitute for Pro.