Heidi

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Score7.4

Rank#2 of 30

PriceFree

Free planYes

Free trialYes

Runs onAndroid, Browser extension, iOS, macOS, Web, Windows

Summary

Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and prepare documents. Clinicians can use specialty-based templates, customize them, or create templates from scratch without special syntax. Heidi Evidence provides citation-backed clinical answers grounded in guidelines, medicine references, and primary research. Embedded and connected EHR integrations include systems such as Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie, though each Heidi profile can connect to only one integration. Heidi says consultation data, transcriptions, and generated notes are not used to train its AI model, and that deleted sessions are permanently removed and cannot be recovered. It lists ISO 27001, ISO 42001, and SOC 2 credentials and says it meets regional requirements including HIPAA, GDPR, PIPEDA, and APP. Mobile apps cover essential clinical functions; document generation, Ask Heidi, template management, and some advanced features are available on web and desktop. A free plan and 14-day trial are listed.

Who it is for

Heidi is intended for clinicians, including those in emergency departments, general practice, and specialist clinics. It suits users who need consultation transcription and clinical notes, with advanced tools available on web and desktop.

What is good

Transcribes consultations and generates clinical notes.
Supports custom and specialty-based templates.
Heidi Evidence provides citation-backed clinical answers.
Free plan includes unlimited transcription.
Available on mobile, web, and desktop.

What to know first

Each profile links to only one integration.
Some advanced features are unavailable on mobile.
Heidi II capabilities are unavailable in the UK or EU.

Verdict

Heidi combines consultation transcription, note creation, templates, and clinical reference answers. Consider the one-integration limit and the difference between mobile and web or desktop capabilities.

Heidi plans and pricing

All plans

Free Free One free seat · unlimited transcription · standard templates · limited usage for other features heidihealth.com · 29 Sept 2026

Teams Not published Custom seats · shared monthly capacity with options to expand · contact Heidi for pricing heidihealth.com · 29 Sept 2026

Clinician Not published Standard or Max seat · monthly usage allowance · 14-day free trial heidihealth.com · 29 Sept 2026

Compared on AI medical scribe software

Free plan: Yesheidihealth.com
Ambient capture: Yesheidihealth.com
EHR integrations: 2heidihealth.com
Note formats: bothheidihealth.com
Specialty templates: Yesheidihealth.com
Mobile app coverage: bothheidihealth.com
Patient consent tools: Yesheidihealth.com

Facts

Product: Heidi is an AI medical scribe that transcribes consultations, generates clinical notes, and helps clinicians edit notes and create documents.support.heidihealth.com · 29 Sept 2026
Templates: Clinicians can use specialty-based templates, customize them, or build templates from scratch without special syntax.support.heidihealth.com · 29 Sept 2026
Clinical evidence: Heidi Evidence provides citation-backed clinical answers grounded in sources such as guidelines, medicine references, and primary research.support.heidihealth.com · 29 Sept 2026
Integrations: Heidi offers embedded and connected EHR integrations, and its help page lists systems including Best Practice, Cliniko, Athena, Veradigm, Zedmed, and Genie.support.heidihealth.com · 29 Sept 2026
Integration limit: A Heidi profile can be linked to only one integration.support.heidihealth.com · 29 Sept 2026
Security: Heidi states that it has ISO 27001, ISO 42001, and SOC 2 credentials and meets regional requirements including HIPAA, GDPR, PIPEDA, and APP.support.heidihealth.com · 29 Sept 2026
Data use: Heidi says consultation data, session transcriptions, and generated notes are not used to train its AI model.support.heidihealth.com · 29 Sept 2026
Data deletion: Heidi says deleted sessions are permanently removed from its servers and cannot be recovered.support.heidihealth.com · 29 Sept 2026
Mobile limits: The mobile app supports essential clinical functions, while document generation, Ask Heidi, template management, and some other advanced features are available through web and desktop apps.heidihealth.com · 29 Sept 2026
Support: The pricing page lists priority support for paid Clinician and Teams plans.support.heidihealth.com · 29 Sept 2026
Who it serves: Heidi describes its users as clinicians and says it is used across emergency departments, general practice, and specialist clinics.heidihealth.com · 29 Sept 2026
Product availability: Heidi says the new Heidi II capabilities will not be available in the UK or EU.heidihealth.com · 29 Sept 2026