
UrbanPiper
UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed in one place.
What UrbanPiper is
UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed in one place. Its web-based Hub includes order management, menu and stock management, store toggles, analytics, reporting, payment reconciliation, and multi-store control. It can be added to an existing POS without extra hardware. Orderline AI answers customer calls, takes orders, handles reservations and queries, and sends orders to the POS. Meraki provides branded online ordering websites and apps connected to a restaurant’s POS; direct orders through Meraki have no aggregator commission. UrbanPiper lists more than 250 POS and delivery platform integrations, including Deliveroo, DoorDash, and Careem. The company says most restaurants go live within 7–14 working days, depending on their POS and number of delivery platforms. A free trial is available. The Hub plan is £79.00 per month, with unlimited orders and no per-order charges, one-time setup fee, or additional costs. Pricing can depend on business scale, order volumes, locations, integrations, and products, and the site invites customers to request a quote or demo. UrbanPiper was founded in 2016 and is headquartered in Bengaluru, Karnataka, India.
Good
- Connects existing POS systems to ordering channels
- Hub includes menu and stock management
- Lists more than 250 POS and delivery integrations
- Free trial available
- Hub plan includes unlimited orders
Watch out
- Hub costs £79.00 per month
- Pricing can vary by scale, volume, locations, integrations, and products
- Go-live timing depends on POS and delivery platform count
Who it suits
UrbanPiper suits food and beverage businesses that sell online, from small restaurants and cafes to multinational corporations. It may fit restaurants that want to connect an existing POS with ordering and delivery channels.
Verdict
UrbanPiper combines POS-connected order management with menu, stock, and multi-store tools, alongside separate Orderline AI and Meraki offerings. The Hub plan has a stated monthly price, while customers should consider the factors that can affect pricing and setup time.
Plans and prices
From UrbanPiper's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Hub | £79 a month | Plans from £79 · No one-time set-up fee · Unlimited orders; No per order charges · No additional costs |
The facts
Each one read from UrbanPiper's own pages, with the date it was checked.
What it does
- Audience
- Hub is presented for food and beverage businesses selling online, ranging from small restaurants and cafes to multinational corporations.checked 8 Oct 2026
- Hub features
- Hub includes order management, menu and stock management, store toggles, analytics, reporting, payment reconciliation, and multi-store control.checked 8 Oct 2026
- Integrations
- UrbanPiper lists POS systems, fulfillment services, delivery platforms, and online ordering integrations, including Deliveroo, DoorDash, and Careem.checked 8 Oct 2026
- Meraki
- Meraki provides branded online ordering websites and apps integrated with a restaurant’s POS, with no aggregator commission on direct orders.checked 8 Oct 2026
- Orderline AI
- Orderline answers customer calls, takes orders, handles reservations and queries, and sends orders to the POS.checked 8 Oct 2026
- Pricing basis
- Pricing depends on business scale, order volumes, locations, integrations, and products, and the site directs customers to request a quote or demo.checked 8 Oct 2026
- Purpose
- UrbanPiper connects restaurants’ existing POS systems to ordering channels and delivery platforms so orders can be managed from one place.checked 8 Oct 2026
- Security
- UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance.checked 8 Oct 2026
- Setup
- UrbanPiper says most restaurants go live within 7–14 working days, depending on the POS and number of delivery platforms.checked 8 Oct 2026
- Support
- The company lists support by email and WhatsApp and describes support teams across multiple regions.checked 8 Oct 2026
- Web based
- Hub is a web-based integration solution that can be added to an existing POS without additional hardware.checked 8 Oct 2026
The company
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- UrbanPiper identifies Bengaluru as its headquarters.checked 8 Oct 2026
Where it runs
- POS connections
- UrbanPiper says it supports more than 250 POS and delivery platform integrations.checked 8 Oct 2026
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