Trusona

B tier on Passwordless Authentication SoftwareScore 7.3 · #4 of 27

Android app: Yes
Free plan: Yes
Runs on: Android, api, iOS, Mac, Web, Windows

trusona.com

Summary

Trusona’s ATO Protect verifies a person’s identity during password or MFA resets, account recovery, and other high-risk requests to help prevent account takeovers. It checks people against sources including DMV records, mobile network operators, and LexisNexis, and detects SIM swaps, man-in-the-middle activity, and replayed ID scans. Trusona says its document checks cover more than 2,500 ID types worldwide. People can use the service without downloading an app or pre-registering, and a zero-integration option is listed. Employees and customers can verify an agent, while executives can verify each other before a wire transfer. After a successful check, a person can save a TruPass(key) to skip ID scans on later requests. Integrations include ServiceNow and APIs, and the service can be added to Zendesk, Jira, Ivanti, and Freshdesk tickets. Trusona says it stores no PII and gives agents a risk result rather than identity documents. The portal is free with no commitment; pricing for other options is available on request.

Who it is for

Trusona presents ATO Protect for IT help desks, customer account recovery, HR and hiring workflows, and developers integrating identity checks. It may also suit teams that need agent or executive verification.

What is good

Checks against DMV, mobile network, and LexisNexis sources
Detects SIM swaps and replayed ID scans
Covers more than 2,500 ID types
Free portal with no commitment
Supports SAML SSO and OpenID Connect

What to know first

Pricing for options beyond the free portal is by request
API access for Agent Verify is by request

Verdict

ATO Protect combines identity checks with defenses against account takeover during recovery and other sensitive requests. Consider it if you need those checks in help desk, customer recovery, or HR workflows.

Trusona plans and pricing

All plans

ATO Protect portal Free Full portal available free · no commitment trusona.com · 2 Oct 2026

Compared on passwordless authentication software

Free plan: Yestrusona.com
Passwordless methods: mobile app approval, QR codes, deep links, passkeys/WebAuthn, biometrics, TOTP, identity proofingtrusona.com
Magic links: Notrusona.com
Biometric login: Yestrusona.com
SAML SSO: Yestrusona.com
OpenID Connect: Yestrusona.com
Directory synchronization: Yestrusona.com

Facts

Purpose: ATO Protect verifies a person’s identity in real time to help stop account takeovers during password or MFA resets, account recovery, and other high-risk requests.trusona.com · 2 Oct 2026
Identity checks: The service checks people against authoritative sources including DMV records, mobile network operators, and LexisNexis.trusona.com · 2 Oct 2026
Deepfake and fraud defenses: ATO Protect detects SIM swaps, man-in-the-middle activity, and replayed ID scans using patented Scan Anti-Replay detection.trusona.com · 2 Oct 2026
Low-friction use: The homepage says ATO Protect can be used with no app download, no pre-registration, and a zero-integration option.trusona.com · 2 Oct 2026
Document coverage: Trusona says its document checks cover more than 2,500 ID types worldwide.trusona.com · 2 Oct 2026
Agent and executive verification: Employees and customers can verify that an agent is genuine, and executives can verify each other before a wire transfer.trusona.com · 2 Oct 2026
TruPass(key): After a successful verification, a person can save a TruPass(key) to skip ID scans on later requests.trusona.com · 2 Oct 2026
Integrations: Trusona lists integrations or guides for ServiceNow and APIs, and says ATO Protect can be dropped into Zendesk, Jira, Ivanti, and Freshdesk tickets.trusona.com · 2 Oct 2026
ServiceNow setup: The ServiceNow integration page says setup takes under 30 minutes and requires no code changes.trusona.com · 2 Oct 2026
Privacy: Trusona says ATO Protect stores no PII and the agent sees a risk result rather than the caller’s identity documents.trusona.com · 2 Oct 2026
Audit: Trusona says its platform is SOC 2 audited.trusona.com · 2 Oct 2026
API access: The developer page specifies API-key authentication over HTTPS and offers API access by request for Agent Verify.trusona.com · 2 Oct 2026
Support: Trusona says its engineers answer integration questions directly and lists [email protected] for help.trusona.com · 2 Oct 2026
Intended users: Trusona presents ATO Protect for IT help desks, customer account recovery, HR and hiring workflows, and developers integrating identity checks.trusona.com · 2 Oct 2026