True Pro
True Pro is pool service management software for businesses handling routine cleaning, repairs, or both.
What True Pro is
True Pro is pool service management software for businesses handling routine cleaning, repairs, or both. It combines route scheduling, chemical records, customer history, estimates, job costing, and automated billing. Managers can assign crews with drag-and-drop scheduling and organize travel by neighborhood and service frequency. Technicians log chemical applications and pool readings at each stop through the crew app, which also supports clock-ins, checklists, and photo uploads. Homeowners use a client portal to review service history, approve quotes, pay invoices, and request repairs. QuickBooks synchronization works in both directions. True Pro Pay accepts credit cards and ACH; the listed standard fee is 2.95% plus $0.20 per transaction, with a 3.4% credit card surcharge option. Plans include Base at $149 a month and Pro at $999 a month, while Enterprise pricing is custom. A pricing note lists service from $50/mo with a 14-day trial.
Good
- Drag-and-drop crew scheduling
- Digital chemical and pool readings
- Mobile app with checklists and photos
- Homeowner portal for quotes and payments
- Two-way QuickBooks synchronization
Watch out
- No free plan
- True Pro Pay charges transaction fees
- Enterprise includes custom pricing
Who it suits
It suits pool service professionals, from routine cleaning businesses to repair operations. Web, iOS, and Android access supports office staff, technicians, and homeowners.
Verdict
True Pro brings scheduling, field records, customer communication, and billing into one pool-service system. Its mobile crew tools and homeowner portal extend work beyond the office, while plan and payment costs should be reviewed first.
Plans and prices
From True Pro's own pricing page, checked 7 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Base | $149 a month | 1 office or crew lead license · 5 crew member licenses · Smart scheduling and dispatch · Estimates and e-sign · Automated invoicing and payments · Mobile crew app · Basic job costing · Basic CRM and customer portal · Billed $480 annually |
| Pro | $999 a month | 3 office or crew lead licenses · 15 crew member licenses · Everything in Base · Real-time job costing and P&L · Automated workflows and proposals · Full site audit suite · Annualized budgets and task lists · Priority support · Billed $1,680 annually |
| Enterprise | Priced on request | Custom pricing · Unlimited office and crew licenses · Multi-location management · CRM and follow-up automation · Enterprise reporting and API · White-label client portal · Dedicated account manager · Billed $4,790 annually |
The facts
Each one read from True Pro's own pages, with the date it was checked.
What it does
- Accounting integration
- The main site says its QuickBooks integration syncs data in two directions to reduce manual data entry.checked 7 Oct 2001
- Chemical tracking
- Technicians can digitally log chemical applications and pool readings at each stop.checked 7 Oct 2001
- Client portal
- Homeowners can use the client portal to view service history, approve quotes, pay invoices, and request repairs.checked 7 Oct 2001
- Intended customers
- The pool page says the software is built for pool service professionals, from routine cleaning businesses to complex repair operations.checked 7 Oct 2001
- Onboarding
- The main site says dedicated onboarding support is included and says customers can get up and running in under a week.checked 7 Oct 2001
- Payment processing
- True Pro Pay supports credit card and ACH transactions; the page lists a standard fee of 2.95% plus $0.20 per transaction and a 3.4% credit card surcharge option.checked 7 Oct 2001
- Payment security
- The main site describes payments as PCI-compliant, and the True Pro Pay page lists PCI scope reduction as a feature.checked 7 Oct 2001
- Pool service management
- True Pro describes its pool service software as combining route scheduling, chemical logs, customer history, and automated billing.checked 7 Oct 2001
- Route scheduling
- The pool page says crews can be assigned with drag-and-drop scheduling and travel routes can be optimized by neighborhood and frequency.checked 7 Oct 2001
- Support
- The pricing page lists priority support for Pro and a dedicated account manager for Enterprise.checked 7 Oct 2001
Money
- Estimates and costing
- The pool page says users can track labor and materials in real time and create proposals for repair jobs.checked 7 Oct 2001
The company
- Headquarters
- Higley, Arizona, United Stateschecked 28 Sep 2001
Where it runs
- Mobile crew app
- The pool page describes a crew app for clock-ins, checklists, and photo uploads from service stops.checked 7 Oct 2001
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