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True Local

True Local is a free Australian web directory for finding and comparing businesses by category and location.

Place
#26 of 30
Score
5.6

What True Local is

True Local is a free Australian web directory for finding and comparing businesses by category and location. Search fields let visitors enter what they need and where they want to look. Categories highlighted on the site include lawyers, dentists, restaurants, plumbers, electricians, mechanics, hairdressers, builders, and doctors. True Local says its directory contains details for more than 1.9 million businesses across Australia. Listing pages may show contact details, addresses, categories, opening hours, directions, websites, and user reviews. The service describes itself as a collection of local businesses reviewed by users. Visitors can report incorrect business details or website content through the Report a problem link on a listing page. Businesses seeking advertising are directed to Yellow.com.au. The terms state that paid or sponsored listings may receive priority over unpaid results. Thryv Australia Pty Ltd is identified as the operator and publisher. Account deletion permanently removes the profile, uploaded photos, and reviews.

Good

  • Free web access
  • More than 1.9 million Australian businesses
  • Search by category and location
  • Listings can include reviews and directions
  • Users can report listing errors

Watch out

  • Sponsored listings may receive display priority
  • Coverage is focused on Australia
  • Deleting an account permanently removes profile content

Who it suits

True Local suits people searching for Australian businesses by service and location. It also helps users compare listings that include contact details, opening hours, directions, websites, and reviews.

Verdict

True Local provides broad Australian business search with practical listing details and user reviews. Keep its sponsored-listing policy in mind when comparing results.

The facts

Each one read from True Local's own pages, with the date it was checked.

What it does

Account deletion
The homepage states that deleting an account removes the profile, uploaded photos and reviews, and that the request is permanent and cannot be reversed.checked 10 Oct 2001
Advertisers
True Local directs businesses interested in advertising to Yellow Pages to view its product range.checked 10 Oct 2001
Advertising
The contact page directs businesses interested in advertising to Yellow.com.au to view its product range.checked 11 Oct 2001
Business data
Thryv offers data solutions to businesses, government and not-for-profit organisations based on its data sources.checked 10 Oct 2001
Business listings
Listing pages can show business contact details, addresses, categories, opening hours, directions, websites, and reviews.checked 11 Oct 2001
Categories
The homepage highlights categories including lawyers, dentists, restaurants, plumbers, electricians, mechanics, hairdressers, builders and doctors.checked 10 Oct 2001
Corrections
Users can report errors in business details or website content using the Report a problem link on a business page.checked 10 Oct 2001
Coverage
True Local says its directory contains details of more than 1.9 million businesses across Australia.checked 10 Oct 2001
Data solutions
Thryv offers commercial data solutions for businesses, government, and not-for-profit organisations.checked 11 Oct 2001
Directory
True Local is an online directory for searching Australian businesses by category and location.checked 10 Oct 2001
Directory size
True Local contains details of more than 1.9 million businesses across Australia.checked 11 Oct 2001
Feedback
Users can contact True Local with suggestions, general feedback, or technical issues.checked 11 Oct 2001
Listing errors
Users can report an error in a business’s details or website content through the Report a problem link on that business’s page.checked 11 Oct 2001
Paid placements
The terms say listings may be paid or sponsored and sponsored listings may receive priority in display over unpaid listings.checked 10 Oct 2001
Privacy controls
The site links to a Privacy Policy and a Do Not Sell or Share My Personal Information option.checked 11 Oct 2001
Publisher
The site footer identifies Thryv Australia Pty Ltd as publisher and displays © 2026.checked 10 Oct 2001
Purpose
True Local says it makes it easy for local businesses to connect with local customers.checked 11 Oct 2001
Reviews
True Local describes itself as a collection of local businesses reviewed by users.checked 11 Oct 2001
Search
The site lets visitors search for businesses by category and location.checked 11 Oct 2001
Search comparison
The terms describe the service as allowing users to search for, find and compare businesses and the products and services they offer.checked 10 Oct 2001
Support
The contact page lists customer support at 1800 359 321 and sales at 132 489.checked 11 Oct 2001

The company

Company history
Thryv says it entered Australia's small and medium business sector in 2021 through its acquisition of Sensis.checked 11 Oct 2001
Owner
The site footer identifies Thryv Australia Pty Ltd as the operator.checked 11 Oct 2001

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