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Tripleseat

Tripleseat is event management software for restaurants, hotels, and other venues.

Place
#9 of 24
Score
6.5
Tripleseat's website

What Tripleseat is

Tripleseat is event management software for restaurants, hotels, and other venues. It brings inquiries from multiple channels into an Inquiry Inbox and routes them to staff, while its tools cover proposals, contracts, banquet event orders, and digital signatures. Direct Book lets guests submit event bookings at any hour, with the venue retaining approval control. Floor Plans supports 2D diagrams, 3D walkthroughs, and interactive layouts for real-time client collaboration. The Tripleseat Hotels package adds features such as PMS integration, room blocks, and multi-day event support. The platform lists integrations including QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems. Its public OpenAPI specification includes endpoints that require OAuth 2.0 access tokens, while lead forms and location endpoints can use a public key. Tripleseat has no native mobile app, though users can add its website to an iOS or Android home screen. The listed Tripleseat plan is $375 a month per venue, with unlimited users, integrations, and feature access. Pricing is also available on request.

Good

  • Routes inquiries from multiple channels to teams.
  • Creates proposals and contracts with digital signatures.
  • Guests can submit bookings around the clock.
  • Floor plans include 2D diagrams and 3D walkthroughs.
  • Supports venue calendars, space booking, and event-day tools.

Watch out

  • No free plan is listed.
  • No native mobile app.
  • The listed plan costs $375 per venue per month.
  • Tripleseat states it is not PCI compliant.

Who it suits

Tripleseat suits hospitality teams managing event inquiries, bookings, documents, and floor plans. Hotels can consider its hotel-focused package for room blocks and multi-day events.

Verdict

Tripleseat combines lead handling, booking, event documents, and planning tools for hospitality businesses. Consider the per-venue plan cost and lack of a native mobile app when evaluating it.

Plans and prices

From Tripleseat's own pricing page, checked 5 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Tripleseat$375 a monthunlimited users · unlimited integrations · full feature access · no paywall tiers · per venue per month

The facts

Each one read from Tripleseat's own pages, with the date it was checked.

What it does

API
Tripleseat publishes a public OpenAPI specification; most API endpoints require an OAuth 2.0 access token, while lead forms and location endpoints can use a public key.checked 5 Oct 2026
Event documents
Tripleseat creates branded proposals, contracts, and banquet event orders with digital signature.checked 5 Oct 2026
Hotel use
The Tripleseat Hotels package includes hotel-focused features such as PMS integration, room blocks, and multi-day events.checked 5 Oct 2026
Integrations
Tripleseat lists integrations including QuickBooks, Google, OpenTable Guest Center, SevenRooms, Tock, and hotel property management systems.checked 5 Oct 2026
Lead management
The platform collects inquiries from multiple channels in an Inquiry Inbox and routes them to help teams respond to leads.checked 5 Oct 2026
Mobile access
Tripleseat says it has no native mobile app, but users can add the website to an iOS or Android home screen and enable push notifications.checked 5 Oct 2026
Online booking
Direct Book lets guests submit online event bookings around the clock, with the venue retaining approval control.checked 5 Oct 2026
Package pricing
Tripleseat says add-ons are priced individually and can be attached later; its packages page also says Floor Plans can be purchased on its own.checked 5 Oct 2026
Payment security
Tripleseat states that it is not PCI compliant and says integrated third-party payment processors handle and protect card data.checked 5 Oct 2026
Purpose
Tripleseat is event management software for hospitality businesses, including restaurants, hotels, and venues.checked 5 Oct 2026
Support
Support hours are listed as weekdays 8 a.m. to 8 p.m. Eastern for chat and email, with phone agents available 9 a.m. to 7 p.m. Eastern.checked 5 Oct 2026

The company

Company
Tripleseat’s company page describes its team as hospitality professionals building event software for hospitality businesses.checked 5 Oct 2026
Founded
2008checked 28 Sep 2026

Money

Floor plans
Floor Plans supports 2D diagramming, 3D walkthroughs, and interactive layouts that clients can collaborate on in real time.checked 5 Oct 2026

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