Triple Session
Triple Session is an AI sales coaching platform that records calls, scores them against sales playbooks and helps reps work on gaps.
What Triple Session is
Triple Session is an AI sales coaching platform that records calls, scores them against sales playbooks and helps reps work on gaps. Calls can be captured through its meeting bot or recording integrations; the company says its AI analyzes 100% of calls. Coaching combines scorecards with an assigned training focus, courses, roleplay and example call clips. Listed call integrations include Google Meet, Zoom, Teams, Aircall and Kixie, while HubSpot and Salesforce are listed for CRM connections. Coaching insights can appear in Slack, CRM, email and dashboards, with automations, Zapier and a public API also mentioned. Its pricing comparison lists transcription in 99 languages; the platform itself is fully translated into English, Portuguese and Spanish. A free personal plan includes courses, quizzes, certificates and three one-time AI call reviews. Setup is described as taking two to four weeks and requiring a few hours each week from a sales leader.
Good
- Analyzes calls through a meeting bot or recording integrations.
- Scorecards assign reps a specific training focus.
- Call integrations include Meet, Zoom, Teams, Aircall and Kixie.
- Free personal plan includes three one-time AI call reviews.
- Customer data is encrypted at rest and in transit.
Watch out
- Team plans have no free trial.
- Team plans are paid and billed annually.
- Setup takes two to four weeks.
- Setup requires a few hours weekly from a sales leader.
Who it suits
Triple Session suits customer-facing Sales, Customer Success and Support teams at small and mid-market companies. It may fit teams looking to connect call reviews with coaching plans, CRM tools and team workflows.
Verdict
Triple Session links call scoring with structured coaching and training materials. The free personal plan offers a limited way to explore it, while team plans require annual billing and setup time.
Plans and prices
From Triple Session's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Academy Pro | $45 a month | Unlimited content · course certifications · gamification · team course builder · training analytics · $45 /user/month (billed annually) |
| AI Coach | $55 a month | Call scoring · AI coaching · deal insights · CRM autofill · call recording · multi-language transcription · $55 /user/month (billed annually) |
| Academy Pro + AI Coach | $95 a month | Academy Pro and AI Coach features · AI roleplay · $95 /user/month (billed annually) |
| Standard Onboarding | $3,000, paid once | Custom scorecards · AI calibration · automated workflows · CRM mapping · $3,000 one time |
| Advanced Onboarding | $5,000, paid once | Standard onboarding · roleplay setup · $5,000 one time |
| Enterprise | Priced on request | Custom plan · SSO · training content upload · dedicated account manager · advanced support · Talk to us |
The facts
Each one read from Triple Session's own pages, with the date it was checked.
What it does
- AI data handling
- The homepage FAQ says it does not train external models on customer data and segregates customer data by tenant.checked 30 Sep 2026
- Call coverage
- The company says its AI analyzes 100% of calls, using its meeting bot or call recording integrations.checked 30 Sep 2026
- Coaching
- Its coaching flow scores calls against scorecards and assigns each rep a training focus, with courses, roleplay and example call clips.checked 30 Sep 2026
- Implementation
- The homepage FAQ says setup from kickoff to live coaching takes two to four weeks and requires a few hours a week from a sales leader during setup.checked 30 Sep 2026
- Integrations
- The site lists Google Meet, Zoom, Teams, Aircall and Kixie for calls, and HubSpot and Salesforce for CRM connections.checked 30 Sep 2026
- Intended customers
- The homepage FAQ describes the product as designed for customer-facing Sales, Customer Success and Support teams at small and mid-market companies.checked 30 Sep 2026
- Languages
- The pricing comparison lists transcription in 99 languages; the homepage FAQ says English, Portuguese and Spanish are fully translated platform languages.checked 30 Sep 2026
- Security
- The security page says Triple Session is SOC 2 Type II compliant, encrypts customer data at rest and uses TLS 1.3 or higher in transit.checked 30 Sep 2026
- Support
- Ticket and email support are included in every listed team plan; Slack support and priority support are listed for Academy Pro + AI Coach and Enterprise.checked 30 Sep 2026
- What it does
- Triple Session describes itself as an AI sales coaching platform that records calls, scores them against a sales playbook, and trains reps to address gaps.checked 30 Sep 2026
- Workflows
- The site says coaching insights can appear in Slack, CRM, email and dashboards, and mentions automations, Zapier and a public API.checked 30 Sep 2026
Money
- Free access
- The pricing FAQ describes a free personal plan with the course library, quizzes, certificates and three one-time AI call reviews.checked 30 Sep 2026
- Trial terms
- The pricing FAQ says team plans do not have a free trial and are paid and billed annually.checked 30 Sep 2026
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