Traksend
- Android app
- Not listed
- Free plan
- Trial only
- Paid plans from
- NGN 25,000/mo
- Runs on
- Web
Summary
Traksend is a web-based logistics operating system for courier and dispatch businesses, including independent US courier operators. Its dashboard displays active drivers on a live map, with GPS updates roughly every 30 seconds and position-based ETA estimates. Operators can group pickups and drop-offs into trips, sequence stops, and record each stop’s status, time, and proof. Tara, its WhatsApp assistant, extracts delivery details from orders and sends unclear cases to a human team member. Customers can track a delivery through a link without an account or app, and can receive SMS notifications if they do not use WhatsApp. Operators can set payments for before or upon delivery and send account details automatically. Tracking pages, messages, and payment details can use the operator’s branding; custom domains are listed for Growth and higher plans. Traksend offers a free plan and trial. Paid plans are Starter at 25000.00 NGN per month, Growth at 50000.00 NGN per month, and Scale at 90000.00 NGN per month. A tracking link counts as one delivery, and unused deliveries do not expire.
Who it is for
Traksend suits courier and dispatch operators who want to organize driver routes and provide customers with delivery updates. Its free plan may suit smaller operations, while plan limits specify staff and driver capacity.
What is good
- Live map shows active drivers and ETA estimates
- Customers track deliveries without an account or app
- SMS notifications support customers not using WhatsApp
- Trips can group and sequence multiple stops
- Free plan and free trial are available
What to know first
- Web platform only; no driver mobile app
- Starter includes 5 drivers
- Custom domains require Growth or higher
- Paid plans list monthly prices
Verdict
Traksend combines dispatch workflows, customer tracking, and payment handling for courier operations. Check delivery and driver limits against your team's needs before choosing a plan.
Traksend plans and pricing
All plansCompared on courier management software
- Free plan
- Yestraksend.com
- Driver mobile app
- Notraksend.com
- Dispatch automation
- automatedtraksend.com
- Route optimization
- Yestraksend.com
- Proof of delivery
- photo_and_signaturetraksend.com
- Customer tracking page
- Yestraksend.com
- Included driver limit
- 5 driverstraksend.com
Facts
- Purpose
- Traksend describes itself as a logistics operating system for courier and dispatch businesses, including independent US courier operators.traksend.com · 3 Oct 2026
- WhatsApp AI
- Its Tara assistant can extract structured delivery details from WhatsApp orders and send unclear cases to a human team member.traksend.com · 3 Oct 2026
- GPS tracking
- The operator dashboard shows active drivers on a live map, with GPS pings roughly every 30 seconds and ETA estimates based on position.traksend.com · 3 Oct 2026
- Customer tracking
- Customers can view delivery tracking from a link without creating an account or installing an app.traksend.com · 3 Oct 2026
- SMS fallback
- Traksend supports SMS notifications for customers who do not use WhatsApp.traksend.com · 3 Oct 2026
- Route management
- Operators can group multiple pickups and drop-offs into trips, sequence stops, and record status, time, and proof for each stop.traksend.com · 3 Oct 2026
- White label
- Tracking pages, messages, and payment details can carry the operator’s business name and branding; own-domain support is listed for Growth and above.traksend.com · 3 Oct 2026
- Payment handling
- Traksend supports pay-before-delivery or pay-on-delivery and can send account details to customers automatically.traksend.com · 3 Oct 2026
- Security
- The privacy policy states that Traksend uses TLS for data in transit, AES-256 for data at rest, bcrypt password hashing, role-based access controls, and regular security reviews.traksend.com · 3 Oct 2026
- Privacy and compliance
- The privacy policy says Traksend operates in compliance with Nigeria’s Data Protection Act 2023 and that driver GPS tracking is active only during assigned deliveries and with consent.traksend.com · 3 Oct 2026
- Data retention
- The privacy policy says GPS history is retained for 90 days, delivery records for 12 months by default, and closed-account data is deleted within 30 days except where legally required.traksend.com · 3 Oct 2026
- Support
- The pricing page lists WhatsApp support on Starter, priority WhatsApp support on Growth, dedicated support on Scale, and a dedicated account manager on Pro.traksend.com · 3 Oct 2026
- Plan limits
- Traksend says each package with a unique tracking link counts as one delivery, and deliveries do not expire when unused.traksend.com · 3 Oct 2026
Company
- Headquarters
- Lagos, Nigeriatraksend.com · 28 Sept 2026
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Sources
- traksend.com/us· checked 3 Oct 2026
- traksend.com/features· checked 3 Oct 2026
- traksend.com/white-label-courier-software· checked 3 Oct 2026
- traksend.com/privacy· checked 3 Oct 2026
- traksend.com/pricing· checked 3 Oct 2026