Numus

Numus is delivery operations software for businesses coordinating orders, dispatch and riders. It is best suited to teams that need a shared queue and customer-facing tracking across several order channels. The free plan offers a way to start, but its small order and driver allowances make it a poor fit once delivery volume grows.

Overview

Orders from the booking site, phone calls entered by staff and walk-ins feed into one queue. That gives counter staff and dispatchers a common place to manage incoming work rather than splitting orders across channels. Numus also brings dispatch, delivery proof and payment handling into the same operation, a useful combination for teams that want to coordinate the handoff from order intake to completion.

Key features

Dispatchers can check driver availability, assign jobs and send route and customer details to drivers’ phones. The fleet map refreshes every ten seconds, while customers can track an order through a public link without signing in or installing an app. That makes progress easy to share, although the map is refreshed periodically rather than continuously.

Drivers use a one-time code to record proof of delivery. The order timeline is timestamped and described as immutable, giving teams a record of completion. Paystack supports card, bank transfer, USSD and mobile-money payments; riders can also log cash collected, which appears in daily reports. OpenStreetMap powers the fleet map, while driver navigation opens Google Maps or Apple Maps.

Staff logins include roles and activity logging, and in-app team chat keeps messages and push notifications together. These tools help coordinate staff around active orders. Numus is intended for teams working on low-bandwidth networks as well as delivery businesses with owners, dispatchers, riders and counter staff. WhatsApp Business ordering is still in development, with no release date announced, so businesses that rely on it will need to take orders through another channel.

Pricing

The Free plan costs nothing, is billed forever and requires no card. It allows 10 orders a month, one driver and five routes, with live tracking, proof of delivery and email notifications. That is enough to try a small operation, but the order cap makes it unsuitable for sustained volume.

Starter costs $15,000 a month, billed ₦45,000 quarterly. It raises the allowance to 300 monthly orders, five drivers and 30 routes, and adds a booking site and cash on delivery. The one-team-member limit may constrain businesses that need several staff logins, even if their order volume fits.

Growth costs $39,000 a month, billed ₦117,000 quarterly. Its 2,000 monthly orders, 40 drivers and five team members are a more substantial operating allowance; it also includes a custom domain, white-labeling, Paystack card payments and assisted onboarding. Scale costs 95,000 NGN a month, billed ₦285,000 quarterly, and expands capacity to 6,000 orders, 150 drivers, 600 routes and 50 team members. Priority support and a dedicated customer success manager make Scale the plan aimed at larger teams that need more help managing rollout. Enterprise has custom pricing, with unlimited volume, drivers, routes and team members. Numus lists Business Suite and Driver apps as free on the App Store and Google Play.

Platforms

Numus supports Android, iOS, web and API access. Its Business Suite and Driver apps are available for both iOS and Android, so staff and riders can use mobile apps while dispatchers work with the broader service.

Who it's for

Numus makes the most sense for delivery businesses bringing phone, walk-in and online orders into one workflow, especially those that need driver assignment, customer tracking and delivery records without requiring a customer app. It is less compelling for businesses that depend on WhatsApp ordering or need more than the Free plan’s 10 monthly orders and one driver without taking on a paid plan.

Pros and cons

• Pros: A shared queue combines booking-site, phone and walk-in orders, giving staff one place to coordinate intake.
• Pros: Public-link tracking, one-time-code delivery proof and cash-collection reporting cover useful customer and operational checkpoints.
• Pros: Mobile apps for both business staff and drivers, plus API access, support varied working setups.
• Cons: The Free plan’s 10-order monthly cap and single-driver allowance leave little room for a growing delivery operation.
• Cons: WhatsApp Business ordering is not currently included, which leaves a gap for teams that depend on that channel.
• Cons: The fleet map refreshes every ten seconds, so it does not provide continuous position updates.

Alternatives

RutaLive is worth considering when the stated free allowance of 150 orders a month, one operator and two couriers is a closer fit, or when its Business plan’s stated 50-courier capacity matters. QuickE offers a free plan and trial with order management, dispatch, driver proof of delivery and a customer tracking page; consider it if those are the core needs, while its order cap is to be confirmed.

Locus Last-Mile Delivery Software is a paid option with enterprise deployment priced by custom quote. FinalMileOS, Hauloop, Datatrac and DispatchTrack are also paid alternatives. For a broader comparison, browse Courier Management Software or Delivery Management Software.

Verdict

Choose Numus if your delivery team needs a shared order queue, dispatch tools, customer tracking and proof of delivery in one service, and its plan capacity suits your operation. Its free tier is a useful starting point, but the 10-order monthly ceiling is restrictive; teams that need more capacity must consider a paid plan, and businesses dependent on WhatsApp ordering should look elsewhere for now.