TrackShip
TrackShip is a shipping-management platform for ecommerce stores, available through the web and an API.
What TrackShip is
TrackShip is a shipping-management platform for ecommerce stores, available through the web and an API. It follows shipments across more than 1,030 shipping providers and consolidates status data in one dashboard, checking carrier updates every two to four hours according to shipment status. Merchants can send branded email and SMS notifications with customizable, multilingual templates. A branded tracking page can show real-time status, estimated delivery dates, and delay alerts. Automation can update orders after delivery, flag delays, trigger post-purchase campaigns, and report shipping performance. Integrations include WooCommerce, Shopify, Wix, and custom apps through the Tracking API. TrackShip offers a 15-day trial at 0.00 USD for up to 100 shipments with Pro features. The Pro plan costs $7.50 a month with annual billing of $90, covering up to 600 shipments yearly, unlimited stores, and branding removal. There is no free plan.
Good
- Tracks across 1,030+ shipping providers
- Branded email and SMS notifications
- Customizable branded tracking page
- WooCommerce, Shopify, and Wix integrations
- API access for custom apps
Watch out
- No free plan
- Each tracking number counts as a tracker
- Delivery estimates unavailable for some statuses or providers
- Pro pricing requires annual billing
Who it suits
It suits ecommerce merchants needing consolidated carrier tracking, branded customer updates, delivery estimates, and workflow automation.
Verdict
TrackShip combines multi-carrier visibility with branded notifications, tracking pages, and ecommerce integrations. Review tracker counting and delivery-date limitations alongside the annual Pro commitment.
Plans and prices
From TrackShip's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 15-Day Trial | Free | Up to 100 shipments during trial · All Pro features included · for 15 days |
| Pro | $7.50 a month | Up to 600 Shipments/year · Unlimited stores + remove branding · $90 billed annually |
| Enterprise | Priced on request | 20,000+ shipments/month · Priority support · Dedicated account manager · Custom integrations & API access · Custom |
The facts
Each one read from TrackShip's own pages, with the date it was checked.
What it does
- Automation and analytics
- The platform can update orders on delivery, flag delays, trigger post-purchase campaigns, and report on shipping performance.checked 8 Oct 2026
- Branded tracking
- Merchants can provide customers a customizable branded tracking page with real-time status, estimated delivery dates, and delay alerts.checked 8 Oct 2026
- Carrier and delivery-date limits
- Unsupported tracking numbers are not counted toward tracker balance, and estimated delivery dates are unavailable for some statuses and providers.checked 8 Oct 2026
- Customer communications
- It supports branded email and SMS notifications at shipment milestones, with customizable templates and multi-language support.checked 8 Oct 2026
- Data retention
- The privacy policy says personal data is retained while an account is active and for seven years afterward, or as required by the statute of limitation.checked 8 Oct 2026
- Integrations
- TrackShip offers integrations for WooCommerce, Shopify, and Wix, and its pricing page also mentions custom apps using the Tracking API.checked 8 Oct 2026
- Notable tracking limits
- One tracker represents one tracking number, and each additional tracking number on an order counts as a separate tracker.checked 8 Oct 2026
- Purpose
- TrackShip is an AI-powered shipping management platform for ecommerce stores to track shipments, automate workflows, and keep customers informed during delivery.checked 8 Oct 2026
- Security and privacy
- TrackShip says it maintains physical, electronic, and procedural safeguards, encrypts account passwords, and does not sell or rent personal data.checked 8 Oct 2026
- Shipment tracking
- It automatically tracks shipments across 1,030+ shipping providers and consolidates shipment data into a unified dashboard.checked 8 Oct 2026
- Support
- Existing customers can log in to their account to contact the support team; Enterprise pricing lists priority support.checked 8 Oct 2026
- Tracking updates
- TrackShip checks carrier status every 2–4 hours, depending on shipment status.checked 8 Oct 2026
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