TowBridge
TowBridge is a cloud operations platform for towing and recovery businesses, bringing dispatch, driver management, fleet tracking, inspections, invoicing, an…
What TowBridge is
TowBridge is a cloud operations platform for towing and recovery businesses, bringing dispatch, driver management, fleet tracking, inspections, invoicing, and reporting together. Dispatchers can work from a board or list, assign drivers, and move jobs through a seven-step status flow. The iOS and Android driver app supports alerts, navigation, status updates, photos, inspections, chat, and offline syncing for core features. Drivers can open Google Maps, Apple Maps, or Waze. Inspection templates accept text, number, checkbox, and photo fields, and submissions are timestamped for audit purposes. The platform also includes impound management, multi-branch operations, and invoicing with tax calculation, partial payments, and payment recording. TowBridge says it can receive dispatches from motor clubs through provider-specific dispatch emails and provides REST API documentation. Every plan includes a 14-day trial with full feature access and no credit card required. The service is paid, with subscriptions billed monthly or annually; prices are in CAD unless stated otherwise and fees are charged per branch.
Good
- Dispatch board offers list and board views
- Driver app supports offline syncing for core features
- Inspections are timestamped for audit purposes
- Invoicing supports partial payments
- 14-day trial requires no credit card
Watch out
- No free plan
- Subscriptions are charged per branch
- GPS location data is retained for 90 days
Who it suits
TowBridge is for towing and recovery businesses, from owner-operators to enterprise fleets. Its branch controls and separate job queues may suit companies managing multiple locations.
Verdict
TowBridge combines dispatch, driver tools, fleet tracking, inspections, and billing for towing operations. Its 14-day trial offers a way to evaluate the full feature set before subscribing.
The facts
Each one read from TowBridge's own pages, with the date it was checked.
What it does
- API and documentation
- TowBridge provides REST API documentation for integrating its services with existing systems and workflows.checked 4 Oct 2026
- Branch management
- A single account can manage multiple branches with separate dispatchers, drivers, vehicles, and job queues, plus branch-scoped access.checked 4 Oct 2026
- Data import
- Customers, vehicles, and driver data can be imported by CSV; Enterprise onboarding can assist with custom migration.checked 4 Oct 2026
- Data location and retention
- TowBridge says its primary infrastructure is in AWS Canada Central, GPS location data is retained for 90 days, and core business records may be retained for seven years after account closure.checked 4 Oct 2026
- Dispatch
- Its dispatch board supports drag-and-drop job cards, list and board views, driver assignment, and a seven-step job status flow.checked 4 Oct 2026
- Impound management
- Impound tools include multi-lot tracking, automatic storage fees, legal holds, adjuster scheduling, and release coordination.checked 4 Oct 2026
- Inspections
- Inspection templates support text, number, checkbox, and photo fields, and submissions are timestamped and recorded for audit purposes.checked 4 Oct 2026
- Invoicing
- The invoicing tools support automatic tax calculation, partial payments, email invoices, and payment recording by cash, check, credit card, or bank transfer.checked 4 Oct 2026
- Live Incident Feed
- The incident feed aggregates 15+ sources, including provincial 511 feeds, public police and fire dispatch feeds, municipal traffic feeds, and licensed commercial traffic intelligence.checked 4 Oct 2026
- Motor club integrations
- The maker lists CAA, Agero, Allstate Motor Club, Cross Country Motor Club, Good Sam, and NSD as compatible motor clubs.checked 4 Oct 2026
- Navigation
- Drivers can launch Google Maps, Apple Maps, or Waze for turn-by-turn navigation.checked 4 Oct 2026
- Navigation integrations
- Drivers can open Google Maps, Apple Maps, or Waze for navigation from TowBridge.checked 4 Oct 2026
- Pricing terms
- The terms say subscriptions are billed monthly or annually, prices are in CAD unless stated otherwise, and fees are charged per branch with included users varying by plan.checked 4 Oct 2026
- Product
- TowBridge is a cloud based operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, and reporting.checked 4 Oct 2026
- Purpose
- TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies.checked 4 Oct 2026
- Security
- TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices.checked 4 Oct 2026
- Support
- Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support.checked 4 Oct 2026
- Target customers
- TowBridge is built for towing and recovery businesses, from owner operators to enterprise fleets, and supports multi branch operations.checked 4 Oct 2026
- Who it serves
- TowBridge says it serves towing and recovery businesses across North America, from owner-operators to enterprise fleets.checked 4 Oct 2026
Where it runs
- Driver app
- The iOS and Android app supports job alerts, navigation, status updates, photos, digital inspections, chat, and offline syncing for core features.checked 4 Oct 2026
The company
- Founded
- 2026checked 28 Sep 2026
- Headquarters
- Burlington, Ontario, Canadachecked 28 Sep 2026
Money
- Trial
- Every plan includes a 14-day trial with full feature access and no credit card required.checked 4 Oct 2026
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