Apex Networks RMS
Apex Networks RMS is a recovery management and dispatch platform for vehicle recovery operators.
What Apex Networks RMS is
Apex Networks RMS is a recovery management and dispatch platform for vehicle recovery operators. It manages callouts from first contact to final invoice, bringing job allocation, invoicing, compliance, HR management, and team communication together. Drivers using an Android device can accept jobs, update their status, photograph or film vehicle condition, and record customer sign-off. RMS can generate invoices from field job details and report on response times, job volumes, and revenue by account. It tracks fleet MOTs, insurance, driver licences, and vehicle checks, with timed reminders. Operators can send dispatch SMS messages and live tracking links, while timestamped digital job records and individual passwords and role permissions support record access control. The cloud-based platform is available through the web and Android; the current app requires Android 11 or above. RMS connects to Apex ANS for breakdown club and insurer jobs and can export invoice data to most accounting packages.
Good
- Manages callouts through final invoicing.
- Tracks fleet compliance with timed reminders.
- Driver app captures condition photos and sign-off.
- Reports on response times, volumes, and revenue.
- Exports invoice data to most accounting packages.
Watch out
- No free plan.
- Current app requires Android 11 or above.
Who it suits
It suits vehicle recovery businesses, from single-truck operators to national fleets, that need dispatch, driver, compliance, and billing tools. Teams should note the current app requires Android 11 or above.
Verdict
Apex Networks RMS brings dispatch, job records, driver updates, fleet compliance, and billing into one recovery-focused platform. Its listed starting price and Android app requirement are important considerations for smaller operators and teams using other mobile platforms.
Plans and prices
From Apex Networks RMS's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| App Tracking | £3.80 a month | Add-on · monthly |
| Workshop App | £11 a month | Add-on · monthly |
| Reg Lookup | £20, paid once | DVLA lookup · per lookup |
| RMS Lite | £25 a month | Lite edition · monthly |
| RMS (10-499 users) | £32 a month | 10-499 users · monthly |
| RMS (4-9 users) | £38 a month | 4-9 users · monthly |
| RMS (3 users) | £41.50 a month | 3 users · monthly |
| RMS (2 users) | £47.50 a month | 2 users · monthly |
| SMS | £48, paid once | Add-on · UK-IE / ROW per message |
| RMS Lite Plus | £58 a month | Lite Plus edition · monthly |
| Apex RMS | Priced on request | Flexible monthly rolling contract · no minimum term · modular features; pay for the features you need |
The facts
Each one read from Apex Networks RMS's own pages, with the date it was checked.
What it does
- Accounting integration
- RMS exports invoice data to most accounting packages.checked 15 Oct 2026
- ANS fees
- ANS is included at no extra cost for RMS Lite and RMS Lite Plus customers, while full RMS subscribers can add it for an additional monthly fee.checked 3 Oct 2026
- ANS integration
- Apex ANS connects operators directly with insurers, breakdown providers and other work providers.checked 15 Oct 2026
- API
- A public SOAP endpoint documents authenticated operations such as GetDataDumpReport using apiLogin, apiPassword and date parameters.checked 15 Oct 2026
- Audience
- Apex describes RMS as suitable for recovery businesses ranging from a single-truck operator to a national fleet.checked 3 Oct 2026
- Automated workflows
- Fleet management, automated invoicing and detailed operational reports are included in its workflow automation.checked 15 Oct 2026
- Availability
- Apex says RMS is cloud-based and can be accessed from anywhere with an internet connection.checked 3 Oct 2026
- Compliance
- Compliance tools track MOT, insurance, licences and other vehicle checks with reminders.checked 15 Oct 2026
- Customer updates
- Operators can send automated dispatch SMS messages, share live tracking links, and capture digital customer sign-off.checked 3 Oct 2026
- Data protection
- Apex identifies itself as a UK SaaS data controller registered with the ICO under number ZA299480 and describes GDPR processing practices.checked 15 Oct 2026
- Desktop requirement
- The legacy RMS client installation guide specifies Windows 7, an Intel Core 2 processor at 1.8 GHz, 2 GB RAM, 500 MB disk and 1280x1024 resolution.checked 15 Oct 2026
- Developer documentation
- The resources area links an ANS data-transmission guide specifically for developers integrating with the ANS network.checked 15 Oct 2026
- Digital records
- The platform replaces paper forms with timestamped digital records that can be collected, accessed and shared for audits.checked 15 Oct 2026
- Documentation and support
- Apex provides setup guides, training videos, webinars, training days, remote Splashtop support and personalized onboarding packages.checked 15 Oct 2026
- Fleet compliance
- RMS tracks MOTs, insurance, driver licences, and vehicle checks across a recovery fleet, with timed reminders.checked 3 Oct 2026
- Google Play listing
- The Google Play listing shows 10+ downloads, an August 28, 2026 update, no third-party data sharing, location and personal-data collection, and encryption in transit; no star rating is displayed.checked 15 Oct 2026
- Integrations
- RMS connects to Apex ANS for jobs from breakdown clubs and insurers, and can export invoice data to most accounting packages.checked 3 Oct 2026
- Invoicing and reports
- RMS can automatically generate invoices from field job details and report on response times, job volumes, and revenue by account.checked 3 Oct 2026
- Job dispatch
- Control-room staff can receive, allocate and track jobs while drivers accept jobs and send status updates from the mobile app.checked 15 Oct 2026
The company
- Company legal identity
- Companies House lists APEX NETWORKS LIMITED as active company 05573440, incorporated on 26 September 2005.checked 15 Oct 2026
- Company profile
- LinkedIn describes Apex Networks as privately held, founded in 2007, with 11-50 employees and headquarters at 2 Ozengell Place, Ramsgate, Kent.checked 15 Oct 2026
- Founded
- 2005checked 28 Sep 2026
- Headquarters
- Ramsgate, Kent, United Kingdomchecked 28 Sep 2026
Where it runs
- Driver app
- Drivers can accept jobs, update callout status, capture vehicle condition photos and video, and record customer sign-off from an Android device.checked 3 Oct 2026
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